android and Exchange Server 2003 ActiveSync

gbus
gbus used Ask the Experts™
on
Hi experts

I have an HTC Legend with android 2.1. Im trying to connect to an exchance server 2003.
When I connect as administrator it worked fine. I cane see all my mails, calender and contacts.
So far so good.

When I am trying to log on as an ordinary user user@domain.com I resieve an error  "The account could not be created. Try again later

Do it have something to do whit the security on the exchangeserver
 
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Co-Owner
Top Expert 2011
Commented:
Does the account have Allow Inheritable Permissions ticked on the Security tab in Active Directory Users and Computers?

Please also have a read of my exchange 2003 / Activesync article:
http://www.experts-exchange.com/articles/Software/Server_Software/Email_Servers/Exchange/Exchange-2003-Activesync-Connection-Problems-FAQ.html

Author

Commented:
Where do I find the security tab in my AD.

I have read your link and It seems to be ok in the IIS under exchange
Alan HardistyCo-Owner
Top Expert 2011

Commented:
If you click on View from the Menu, then select Advanced Features, the tab should magically appear!
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Author

Commented:
The accounts do not have the permission ticket on.

I have other cell phones accessing the network (IPhone and cell phones with windows  mobile), it works OK. But when users are trying to access the network with android they get this error message.
Alan HardistyCo-Owner
Top Expert 2011

Commented:
Please run through my article, check your pre-requisites, check the iis settings, run the Activesync test on the test site and report back the results.

Author

Commented:

I have run all the tests and I recieve a message in the buttom ( An HTTP 403 forbidden response was received)
 
 Here are the result.

ExRCA is testing Exchange ActiveSync.  
  The Exchange ActiveSync test failed.
   Test Steps
   Attempting to resolve the host name mail.xx.xx in DNS.
  Host successfully resolved
   Additional Details
  IP(s) returned: xx.xx.xx.xx
 
 Testing TCP Port 443 on host mail.xx.xx to ensure it is listening and open.
  The port was opened successfully.
 ExRCA is testing the SSL certificate to make sure it's valid.
  The certificate passed all validation requirements.
   Test Steps
   The certificate name is being validated.
  Successfully validated the certificate name
   Additional Details
  Found hostname mail.sac.dk in Certificate Subject Common name
 
 The certificate date is being confirmed to ensure the certificate is valid.
  Date validation passed. The certificate hasn't expired.
   Additional Details
  Certificate is valid: NotBefore = 4/26/2010 1:27:39 PM, NotAfter = 4/25/2012 1:27:39 PM"
 
 
 
 The IIS configuration is being checked for client certificate authentication.
  Client certificate authentication wasn't detected.
   Additional Details
  Accept/Require Client Certificates not configured.
 
 Testing Http Authentication Methods for URL https://mail.xx.xx/Microsoft-Server-Activesync/ 
  The HTTP authentication methods are correct.
   Additional Details
  Found all expected authentication methods and no disallowed methods. Methods Found: Basic
 
 An ActiveSync session is being attempted with the server.
  Errors were encountered while testing the ActiveSync session
   Test Steps
   ExRCA is attempting to send the OPTIONS command to the server.
  OPTIONS response was successfully received and is valid
   Additional Details
  Headers received: Pragma: no-cache
Public: OPTIONS, POST
Allow: OPTIONS, POST
MS-Server-ActiveSync: 6.5.7638.1
MS-ASProtocolVersions: 1.0,2.0,2.1,2.5
MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,ResolveRecipients,ValidateCert,Provision,Search,Notify,Ping
Content-Length: 0
Date: Mon, 05 Jul 2010 10:07:53 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET

 
 
 ExRCA is attempting the FolderSync command on the Exchange ActiveSync session.
  The test of the FolderSync command failed.
   Additional Details
  An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body is: <body><h2>HTTP/1.1 403 Forbidden</h2></body>
 
 
 
 
 
Alan HardistyCo-Owner
Top Expert 2011

Commented:
Please follow Method 2 of KB817379:
http://support.microsoft.com/kb/817379 

Author

Commented:
Thanks, Great job

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