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troubleshooting Question

Cannot access network share by name

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PentadSupport asked on
File Sharing SoftwareDNSWindows Server 2008
9 Comments1 Solution1230 ViewsLast Modified:

I am connected to a network via PPTP VPN and I cannot access the file server by name. I can however ping the name and it resolves just fine. I am trying to access \\servername but I get the error "The user name could not be found". I can access the share by IP address. My computer is not a member of the same domain, but I thought I should be able to enter my username and password when prompted but I am not even getting that prompt.

Thank you.
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