I'm trying to get my son's Everquest 2 game to work on his Windows 7 Dell laptop. Laptop firewall is turned off. The ISP provider is Verizon FIOS and the router is Actiontec MI-424-WR rev C. I went on-line to the portforward.com site for the forwarding port assignments, and also logged into the router which has a port forwarding utility for a long list of games, and hopefully did the correct port forwarding assignmnets. There was a little descrepancy between what portforward.com said and what the router said as far as what ports to forward, so I included them all just to be covered. I talked to the Verizon tech support and also the SOE.SONY tech support and still no success. All other internet activitiy on the laptop works. I even tried to put the laptop (its private address) in the router's DMZ. Please help!