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troubleshooting Question

Printing through Terminal Services Server 2008 R2

Avatar of telcoengineer
telcoengineerFlag for United States of America asked on
Microsoft Server OSWindows Server 2008
9 Comments1 Solution804 ViewsLast Modified:
I have a Customer with two offices, the main location is Server 2008 R2 x64 with Terminal services enabled, licensed and policies are ot blocking any redirection. I have verified that all of the printers in question are supported by the operating system, and i have downloaded and installed all the appropriate drivers.

The remote client is XP Pro that has all network printers with static IP addresses assigned to them. The MSTSC has all devices checked under local resources, when the client connects to the server all of the remote clients local printers are listed. I can send a print test page to the redirected printer but it never prints out and when monitoring the local printer queue for the printer it never pops up the print job. The customers printer is a Brother MFC-7220N.

I also tried this from my office, Windows 7  Officejet 8500, same results. but i can print ok from other customers locations.
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