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Outlook 2007 sends messages in batches

Ron Indy
Ron Indy used Ask the Experts™
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Our business uses Quickbooks Pro 2009 to do pay stubs. We use MIcrosoft Outlook 2007 to send these to everyone. After Quickbooks exports the messages to Outlook, only three messages will send. I've tried the send/receive many times and they still sit in the outbox. Then if I close Outlook and reopen it, after doing the send/receive it will send three more messages. I have to repeat the process for the rest of the messages. Any ideas? Thanks in advance!
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
I have a client where we use Outlook 2003 to send out pay stubs to more than 3 people using first QB V2009 and now QB V2010 and all the emalis go out without intervention. Outlook 2007 is quite similar to Outlook 2003. Is there some limitation of your exchange server or ISP that would affect this? I cannot think of anything else off hand.

Try doing an Office Repair to see if that changes anything. Open Outlook -> Tools -> Trust Center -> Privacy Options -> and check the box to "download a file periodically .." . Then Help -> Office Diagnostics and run them. See if that changes the behaviour.

... Thinkpads_User

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Commented:
I don't believe so. We send mass messages a lot, but without attachments. I don't know if that would affect why they won't send or not. I will try an Office Repair and let you know the status.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thanks. While I am here, also try a QuickBooks repair. Find with Windows and Explorer the file called reboot.bat in the Intuit Program folder. Open a command prompt, navigate to that folder and run reboot. That repairs QuickBooks. ... Thinkpads_User

Author

Commented:
Alright I will try that. Thank you!
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thank you. I was pleased to assist. ... Thinkpads_User