Backup Exec 12.5 asking for Remote Agent to backup data shared through VM.

scotttiamit
scotttiamit used Ask the Experts™
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I have a 64 bit Windows 2003 Server installed on a machine with a SAS storage unit attached and backup exec is installed on the local OS.

I then have a VM installed in VMware which is 32 bit Windows 2003 Server, the SAS storage is mapped to this VM and is a shared drive to our other servers.

I am trying to backup the data from the shared drive in the VM, using backup exec on the local OS but keep getting the error that I need to purchase a license for remote agent.

I have tried adding User Defined Selections to the share \\SERVER\Data which lets me select the directories required but I still get the same error.

I am trying to avoid the large cost of an agent license.

Any ideas? Thanks.
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Senior IT Advisor
Top Expert 2008
Commented:
If you have a media server and you want to backup a remote OS you will need to purchase a remote agent.  If the share is on  a remote server you will need a remote agent.  

What you could do is use ntbackup to backup to the backkup exec media server share and then backup to tape..
Top Expert 2009
Commented:
Unfortunately you cant avoid it as you are required to have valid license, so thats the reason you are getting the error
What Paul suggested is a good workaround to try
Or you can also stop the VM and backup the vmdk directly. although it is not a file level backup, you can still extract the files if you want to

-vExpert 2010

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