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troubleshooting Question

Remote print jobs stuck in print queue of Windows 7 share

Avatar of DrewBryant1961
DrewBryant1961 asked on
Printers and Scanners
3 Comments1 Solution779 ViewsLast Modified:
Windows XP Professional desktop with a HP LaserJet 1022 connected with a USB cable. Printer was shared and remote Windows 7 Professional client (32 bit) prints without issue.

XP desktop was replaced with Windows 7 Professional desktop (32 bit). New printer share created and Windows 7 32 bit drivers were downloaded and installed from HP’s website.  Jobs print locally fine; remote print job are stuck in print queue until spooler service is restarted. Once remote jobs are stuck in the print queue; local jobs are also stuck in queue until spooler service is restarted.

Recreated printer, share and reinstall driver without success.

Saw some similar issues over on the HP forum, but no answers.

I think the Windows 7 driver is the problem.

Any ideas?
ASKER CERTIFIED SOLUTION
Avatar of sirocco87
sirocco87

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