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troubleshooting Question

Cannot see emails in sent items' folder. Notes 8.02

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technology1Flag for Australia asked on
Lotus IBM
4 Comments1 Solution483 ViewsLast Modified:
Hi Guys,

Just a pretty weird issue that I am having with a user here.
When she tries to access her sent items, she cannot see all the emails. However, you can see them in the preview pane.
She also has access to multiple mailboxes on her client and can view the other mailboxes' sent items.
I have deleted cache.ndk and restarted the client and applied fp5 as well but to no avail.
I dont know if it is a colour setting or something like that.
I have attached a screenshot below.

Any help would be appreciated


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