VMWare - Graphics issues w/ Windows 2000

just4kix
just4kix used Ask the Experts™
on
Hello,

I've just created a local machine->VMWare Image (Windows 2000 Professional) and everything has worked fine apart from the graphics. Currently, the image boots and loads a default 16bit graphics card driver. I've installed the proper graphics card drivers inside the image (ATI X550/X600 256MB - Yes, it's very old) and still the same issue. When I try to install VM Tools, a ATI program loads saying the ATI Graphic card driver software needs to be reinstalled.

Everything works fine on the original local machine.

Any ideas?
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Commented:
ic .... as a matter of fact, remove ALL THE ATI graphic card and all its accessories, drives, software etc.  Then install the VM Tools again and let it loads its proper graphic drive for you.

Keep in mind, (i assume you create the image from a phycial window 200 professional) that VM machine not longer has that hardware, therefore the ATI driver will not work properly anymore ...

Top Expert 2009

Commented:
VM will not be having the ATI device...so as dude mentioned just remove it and remove all related software/driver and reinstall the vmware tools
Fyi, vmware tools include all the virtual hardware drivers....so you you wont be needing any other 3rd party or physical device drivers...

-vExpert 2010

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Commented:
Removed all ATI related software/drivers, tried to install VM Tools and nothing happens. I've left the computer running for over 2 hours and still hasn't worked properly. When I select the menu bar inside VMWare Workstation it gives the option to 'Cancel VM Tools install'. So, it tries to do it but no luck.

I've found another thread on here with similar issues and someone suggested to install Windows Installer 3.1. Well, this is already installed.

Any suggestions?
Top Expert 2009
Commented:
If the vm tools installation did not start, start it manually by going into the VM virtual cd drive, u should see the vm tools iso already mounted

If that failed, try force removal before trying to reinstall it
Refer to http://kb.vmware.com/kb/1001354

-vExpert 2010

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