Mailbox stores wont mount SBS 2003
Hi
I have a customers SBS 2003 server down for nearly 24 hours. Suspect it started with a user hitting the power button. Managed to get back in the OS via DS restore mode and a restore from the SBS NTbackup the night before. Now OS seems fine just exchange. errors in the aplication log as follows:
Event Type: Error
Event Source: MSExchangeFBPublish
Event Category: General
Event ID: 8197
Date: 02/07/2010
Time: 03:46:07
User: N/A
Computer: CJS-SERVER
Description:
Error initializing session for virtual machine CJS-SERVER. The error number is 0x8004011d. Make sure Microsoft Exchange Store is running.
For more information, click http://www.microsoft.com/contentredirect.asp.
Event Type: Error
Event Source: MSExchangeSA
Event Category: MAPI Session
Event ID: 9175
Date: 02/07/2010
Time: 03:46:48
User: N/A
Computer: CJS-SERVER
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000
For more information, click http://www.microsoft.com/contentredirect.asp.
Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9518
Date: 02/07/2010
Time: 03:46:01
User: N/A
Computer: CJS-SERVER
Description:
Error 0xfffffdfd starting Storage Group /DC=local/DC=CJS/CN=Config
Storage Group - Initialization of Jet failed.
For more information, click http://www.microsoft.com/contentredirect.asp.
All exchange services are started have tried restarting.
Exchange is on SP2 all other updates present
Store size is small whole exchange folder is only 7Gb
Tried a restore of exchange folder via NT backup marked stores to be overwritten by restore first.
On trying to mount the stores from system manager I get the following
An internal processing error has occurred. Try restarting the exchange system manager or the Microsoft Exchange information store, or both .....etc ID no c1041724 exchange system manager.
Noticed after reading an article re exchange 2000 a system mailbox user in AD that was disabled, re enabled but this didnt help.
have run BPA no issues found.
Please help urgently I need the server back in a few hours and need some sleep.
Thanks Mark
I have a customers SBS 2003 server down for nearly 24 hours. Suspect it started with a user hitting the power button. Managed to get back in the OS via DS restore mode and a restore from the SBS NTbackup the night before. Now OS seems fine just exchange. errors in the aplication log as follows:
Event Type: Error
Event Source: MSExchangeFBPublish
Event Category: General
Event ID: 8197
Date: 02/07/2010
Time: 03:46:07
User: N/A
Computer: CJS-SERVER
Description:
Error initializing session for virtual machine CJS-SERVER. The error number is 0x8004011d. Make sure Microsoft Exchange Store is running.
For more information, click http://www.microsoft.com/contentredirect.asp.
Event Type: Error
Event Source: MSExchangeSA
Event Category: MAPI Session
Event ID: 9175
Date: 02/07/2010
Time: 03:46:48
User: N/A
Computer: CJS-SERVER
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000
For more information, click http://www.microsoft.com/contentredirect.asp.
Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9518
Date: 02/07/2010
Time: 03:46:01
User: N/A
Computer: CJS-SERVER
Description:
Error 0xfffffdfd starting Storage Group /DC=local/DC=CJS/CN=Config
Storage Group - Initialization of Jet failed.
For more information, click http://www.microsoft.com/contentredirect.asp.
All exchange services are started have tried restarting.
Exchange is on SP2 all other updates present
Store size is small whole exchange folder is only 7Gb
Tried a restore of exchange folder via NT backup marked stores to be overwritten by restore first.
On trying to mount the stores from system manager I get the following
An internal processing error has occurred. Try restarting the exchange system manager or the Microsoft Exchange information store, or both .....etc ID no c1041724 exchange system manager.
Noticed after reading an article re exchange 2000 a system mailbox user in AD that was disabled, re enabled but this didnt help.
have run BPA no issues found.
Please help urgently I need the server back in a few hours and need some sleep.
Thanks Mark
SOLUTION
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ASKER
getting somewhere
C:\Program Files\Exchsrvr\bin>eseutil
iv1.edb"
Usage Error: Invalid argument 'C:\Program Files\Exchsrvr\MDBDATA\pri
ions must be preceded by '-' or '/'.
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
DESCRIPTION: Maintenance utilities for Microsoft(R) Exchange Server databases.
MODES OF OPERATION:
Defragmentation: ESEUTIL /d <database name> [options]
Recovery: ESEUTIL /r <logfile base name> [options]
Integrity: ESEUTIL /g <database name> [options]
Checksum: ESEUTIL /k <file name> [options]
Repair: ESEUTIL /p <database name> [options]
File Dump: ESEUTIL /m[mode-modifier] <filename>
Copy File: ESEUTIL /y <source file> [options]
Restore: ESEUTIL /c[mode-modifier] <path name> [options]
<<<<< Press a key for more help >>>>>
D=Defragmentation, R=Recovery, G=inteGrity, K=checKsum,
P=rePair, M=file duMp, Y=copY file, C=restore
=>
C:\Program Files\Exchsrvr\bin>eseutil
iv1.edb"
Usage Error: Invalid argument 'C:\Program Files\Exchsrvr\MDBDATA\pri
ions must be preceded by '-' or '/'.
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
DESCRIPTION: Maintenance utilities for Microsoft(R) Exchange Server databases.
MODES OF OPERATION:
Defragmentation: ESEUTIL /d <database name> [options]
Recovery: ESEUTIL /r <logfile base name> [options]
Integrity: ESEUTIL /g <database name> [options]
Checksum: ESEUTIL /k <file name> [options]
Repair: ESEUTIL /p <database name> [options]
File Dump: ESEUTIL /m[mode-modifier] <filename>
Copy File: ESEUTIL /y <source file> [options]
Restore: ESEUTIL /c[mode-modifier] <path name> [options]
<<<<< Press a key for more help >>>>>
D=Defragmentation, R=Recovery, G=inteGrity, K=checKsum,
P=rePair, M=file duMp, Y=copY file, C=restore
=>
ASKER
sorry didnt copy that time
C:\Program Files\Exchsrvr\bin>eseutil
1.edb"
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating INTEGRITY mode...
Database: C:\Program Files\Exchsrvr\MDBDATA\pri
Streaming File: C:\Program Files\Exchsrvr\MDBDATA\pri
Temp. Database: TEMPINTEG3488.EDB
Checking database integrity.
The database is not up-to-date. This operation may find that
this database is corrupt because data from the log files has
yet to be placed in the database.
To ensure the database is up-to-date please use the 'Recovery' operation.
Operation terminated with error -550 (JET_errDatabaseDirtyShutd
not shutdown cleanly. Recovery must first be run to properly complete database
operations for the previous shutdown.) after 124.62 seconds.
C:\Program Files\Exchsrvr\bin>eseutil
1.edb"
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating INTEGRITY mode...
Database: C:\Program Files\Exchsrvr\MDBDATA\pri
Streaming File: C:\Program Files\Exchsrvr\MDBDATA\pri
Temp. Database: TEMPINTEG3488.EDB
Checking database integrity.
The database is not up-to-date. This operation may find that
this database is corrupt because data from the log files has
yet to be placed in the database.
To ensure the database is up-to-date please use the 'Recovery' operation.
Operation terminated with error -550 (JET_errDatabaseDirtyShutd
not shutdown cleanly. Recovery must first be run to properly complete database
operations for the previous shutdown.) after 124.62 seconds.
ASKER
It is now repairing after clicking OK to warnings about logs not being processed, the server isnt on its true IP and no clients connected so i was happy to accept that it will go back to how it was 24 hours ago.
also you may check that your database whether in clean shutdown or not. if not then need to soft recovery
ASKER
Hi
it was not a clean shutdown see 4:04 post
Operation terminated with error -550 (JET_errDatabaseDirtyShutd
not shutdown cleanly. Recovery must first be run to properly complete database
operations for the previous shutdown.) after 124.62 seconds.
I have very little exchange experience am reading about soft recovery now but please sugest next steps. It is curently deleting unicode fixup table and it taking a long time.
Thanks
Mark
it was not a clean shutdown see 4:04 post
Operation terminated with error -550 (JET_errDatabaseDirtyShutd
not shutdown cleanly. Recovery must first be run to properly complete database
operations for the previous shutdown.) after 124.62 seconds.
I have very little exchange experience am reading about soft recovery now but please sugest next steps. It is curently deleting unicode fixup table and it taking a long time.
Thanks
Mark
ASKER
It is worth pointing out that the backup completed about 1am and the failure was about 8:30 and as there were no users on site untill the failure I am not worried about losing any mails that came in during those few hours.
SOLUTION
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ASKER
Hi
This is taking too long scanning fixup tables still only on 30%. it is a 6gb file. Is there a better way either using data from the backup or a clone I took of the system prior to restore?
Thanks
Mark
This is taking too long scanning fixup tables still only on 30%. it is a 6gb file. Is there a better way either using data from the backup or a clone I took of the system prior to restore?
Thanks
Mark
SOLUTION
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ASKER
I have abandoned the /p as it hadnt moved from 30% for an hour. I have restored the Exchsrvr folder from the backup disabled all exchange service and tried to run a soft repair. This is what I get.
C:\Documents and Settings\Administrator>cd C:\Program Files\Exchsrvr\MDBDATA
C:\Program Files\Exchsrvr\MDBDATA>"C:
E00 /i
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating RECOVERY mode...
Logfile base name: E00
Log files: <current directory>
System files: <current directory>
Performing soft recovery...
Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access fi
le, the file is locked or in use) after 11.62 seconds.
C:\Documents and Settings\Administrator>cd C:\Program Files\Exchsrvr\MDBDATA
C:\Program Files\Exchsrvr\MDBDATA>"C:
E00 /i
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating RECOVERY mode...
Logfile base name: E00
Log files: <current directory>
System files: <current directory>
Performing soft recovery...
Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access fi
le, the file is locked or in use) after 11.62 seconds.
SOLUTION
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ASKER CERTIFIED SOLUTION
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JET_errFileAccessDenied is bacsically you do not have permission to mdbdata folder for the account from which you logged in.
Please give the full permission on mdbdata folder for the account qand run soft recovery.
Please give the full permission on mdbdata folder for the account qand run soft recovery.
ASKER
Hi
Having trouble awarding point working with the mods please bear with me.
Mark
Having trouble awarding point working with the mods please bear with me.
Mark
ASKER
i am doing something basic wrong with the command have tried it with and without the quotes around the path.
C:\Program Files\Exchsrvr\bin>eseutil
iv1.edb"
Usage Error: Invalid argument 'C:\Program Files\Exchsrvr\MDBDATA\pri
ions must be preceded by '-' or '/'.
Microsoft(R) Exchange Server Database Utilities
Version 6.5
Copyright (C) Microsoft Corporation. All Rights Reserved.
DESCRIPTION: Maintenance utilities for Microsoft(R) Exchange Server databases.
MODES OF OPERATION:
Defragmentation: ESEUTIL /d <database name> [options]
Recovery: ESEUTIL /r <logfile base name> [options]
Integrity: ESEUTIL /g <database name> [options]
Checksum: ESEUTIL /k <file name> [options]
Repair: ESEUTIL /p <database name> [options]
File Dump: ESEUTIL /m[mode-modifier] <filename>
Copy File: ESEUTIL /y <source file> [options]
Restore: ESEUTIL /c[mode-modifier] <path name> [options]
<<<<< Press a key for more help >>>>>
D=Defragmentation, R=Recovery, G=inteGrity, K=checKsum,
P=rePair, M=file duMp, Y=copY file, C=restore
=>