Blue Screen Of Death every time I turn on netbook

0nepiece
0nepiece used Ask the Experts™
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Hi everyone,

  My netbook (Acer Aspire One netbook / System Model AOA150 with  Intel Atom CPU N270 @ 1.60Ghz running in Windows XP Home) displays blue screen of death every time I turn it on. I still haven't catch the message because the bsod appears then disappears quickly.

  I already tried to detach and attach removable parts of of the mobo, like the lcd monitor, keyboard, touch pad, wireless nic, fan, hdd, and ram but I still get the same results. Now I'm planning to remove the CMOS battery and see what happens.

 What do you think is wrong here? What should I inspect? If you need additional information such as pictures of particular areas of the mobo just tell me.

 Oh by the way, this error occured after restarting the netbook. This is because the Windows XP Home got updated and required to be restarted. This happened yesterday. Hope anyone can help me out. Thanks in advance.

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Hi,

Firstly, we must read what that message says. I think your computer restarts just after flashing the BSOD for only 1 second or so. To read the message, press F8 while starting up your computer. You will get to a menu titled "startup options". Look down the menu for an item that says "disable automatic restart on system failure" or something like that and choose that. Now you will be able to read the message, please post the content.

And some blind troubleshooting steps, in case you can't read the BSOD message by the method above:

If this happened after an update, it's most probable that the update damaged a driver. Did you try to turn on your laptop in safe mode? When opening in safe mode, you'll see a bunch of text flowing through the screen, if the startup process hangs on a specific line, note it down exactly and let's see what we can do.

If it starts in safe mode, find and delete that last windows update. You can do it by going to Add/Remove Programs and click the little box saying something like "Show updates" (not sure about the whole phrase, just look for an option to show updates) and delete the update.

Also,you can try to start the machine in "last known good configuration". You will find this choice in the startup menu where you choose "safe mode".

Please try these and post the results. So we can be more of help. Last option I can tell is to try to repair the operating system with a bootable Windows disc or formatting your harddrive.
Budi SantosoIT Infrastructure Manager

Commented:
That's because of your driver crash.
You can hold and press F8 before windows starting.
Choose safe mode and do system restore.
If still hangup, restart, do the same way, but choose disable automatic restart when error occured.
And you can know the error of that blue screen.
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Top Expert 2013

Commented:
you can also boot from a live cd, and post the minidump - from windows\minidumps - here
Top Expert 2013

Commented:

Author

Commented:
Hi everyone,

  Thank you all for your replies. I'm currently working on BatuhanCetin's answer. I've just disabled automatic restart on system failure. Now I'm looking at UNMOUNTABLE_BOOT_VOLUME, what does this mean and what should I do fix this type of error? Thanks again in advance.
RojoshoRTCC-III Level-2 Support
Commented:
Hello Onepiece,

It is very important to know if you can boot the system into SAFE MODE.  If you can, then this will allow you to:
  1. Have a look at the NT Event Logs (System) and get a better understanding of the type of error we are dealing with.
  2. Use the ''Store Point' feature.
  3, Initiate a 'chkdsk /f /r' operation on your next reboot.

Since you are getting a BSOD 'before' you can log in, then try using LAST KNOWN GOOD to see if you can get back to OZ before the updates - I have seen where the Microsoft Update process has updated my clients out of business and in most cases it has to do with either a device driver or an incompatibility with legacy hardware.

If you have a Windows XP install CD, you can use the SECOND repair option to reinstall the key components of Windows.  This will LOOK like you are reinstalling Windows XP, but you are only replacing the Windows key sw modules.

Finally, if you happen to have a backup, restore your system from the backup - I would use the free ware Clonezilla to make an image of your system in case you need to get back to this current point, it is safe and simple process and for 250GB disk, it will take about 45 minutes.

Good luck and let us know how it goes.

Rojosho
Top Expert 2013
Commented:
here mS info for that :  http://support.microsoft.com/kb/297185
itcan be a dying disk, so i would download the ubcd, and run the manufacturer's disk diag on it :  http://www.ultimatebootcd.com/      

this can help too -but NOT on a bad disk..
http://www.ehow.com/how_4937440_fix-unmountablebootvolume-blue-screen-death.html

Author

Commented:
Hi everyone,

  Thank you for your posts! I was able to fix the problem :D Thanks guys!
RojoshoRTCC-III Level-2 Support

Commented:
Hello Onepiece,

Wow, that is GREAT!!!

What did you do to fix it?  Knowing the fix will bring closure for the others  :)

And thank you for the points....

Have a GREAT DAY and Live the Dream....

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