Novell GroupWise Archive Issue

gavin_d
gavin_d used Ask the Experts™
on
Got an issue with two users. Getting "A problem with your malbox has been encountered etc... contact your administrator etc.
GroupWise Error Code c022.
I have checked the basic solutions in the Novell help, but at the moment runnign repair/Anylise/ etc tools has has no immediate result. Also tried removing the archive folder and recreating.

New to this issue with GroupWise.
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Sr. Consultant/Managing Partner
Commented:
Do these users have this problem if they login from a different workstation?  If they don't then the problem lies in the client installation.  If they do, then the problem is in their user database.  Can you check the Tools | Environment | Cleanup tab and make sure there is no automatic archiving turned on?  Make sure it is set to Manual for email as well as tasks, and such.

Scott

Author

Commented:
Hi, users while they have roaming profiles I have only been made aware of this issue when they are logged into our part of the network. This is something I will ask them to check when they are working out of other offices. Auto archiving is set as default at admin/group level. This is done as part of the "user-management" to ensure that mail boxes are not allowed to increase beyond the set limits. Or so the theory goes.
Will advise if this is a local issue. Should be able to test on Wednesday. Thanks for the assist.

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