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troubleshooting Question

HP LaserJet 4 Printer - Excel Sheet having problems

Avatar of LJG
LJG asked on
Printers and ScannersMicrosoft Excel
6 Comments1 Solution476 ViewsLast Modified:
I'm having problems with >>all<< Excel spreadsheets with lines, printing to my HP LaserJet4 printer.  The bottom of the spreadsheet (page 1- see below)  puts the number outside the lines - the top works fine.

>>Info<<
1) Excel 2003 SP3
2) HP LaserJet 4 (located on the file server)
3) From "Computer A" I have the problem printing to the LaserJet 4, but if I print the same spreadsheet to another printer everything works fine
4) If I load the same spreadsheet (located on "Computer A") on "Computer B" and print to LaserJet 4 everything works fine.

>>What I have tried:<<
1) Deleting the Icon for LaserJet 4 from my printer list and reinstalling it from Windows.
2) Downloading lj631en.exe from a site.  When I install it it asks to install it on the folder C:\ lj631en and I say OK.  It appears all it does is extract 42 files to C:l j631en and nothing changes.

Any help is greatly appreciated
LJG

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