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troubleshooting Question

Backing up VHDs with Backup Exec 2010

Avatar of polizei11
polizei11 asked on
Storage SoftwareMicrosoft Virtual Server
6 Comments1 Solution1201 ViewsLast Modified:
Hello all,

I have a server running Server 2008 with Backup Exec 2010, I have purchased and installed the Hyper-V Agent from symantec (as I know I need this to keep the Hyper-V Servers on to backup)

However, every time I run a backup it fails right away with the error

"Virtual machine "CWCDC" has been excluded from the backup as the virtual machine uses one or more physical disks. Us the Backup Exec Remote Agent on the virtual machine for backup operations"

However if I turn the virtual machine off I can backup just fine. Though I cannot do this on a regular basis (which is why I bought the agent.)

As I type I'm on hold with Symantec Support (2hrs so far without talking with anyone!) so I wanted to see what you all thought of this issue.


Avatar of Syed Mutahir Ali
Syed Mutahir AliFlag of United Kingdom of Great Britain and Northern Ireland imagesystems reliability engineer

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