Symantec Mail Security for Exchange

dlabbadia01 used Ask the Experts™
Can someone please tell me why, if this mail security utility is only suppose to work at the SMTP level, is my internal Exchange 2003 store traffic flowing through it?  I thought internal store traffic doesn't use SMTP???   I have one single Exchange Store on a windows 2003 server running SIFMSME  Internal user to user traffic is subject to scanning and attachments are getting quarantined from time to time.  

You can't whitelist your domain as that is only for spam.  For virus scanning it has no settings for bypass lists, just scanning limits which I've raised but now i just am mind boggled why my internal traffic is even going through this thing???

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I'm pretty sure all email internal and external runs through SMTP on exchange server.

Since the mail security scans all emails both internally and externally I'm not surprised it caught something suspicious.

What kind of attachments are getting caught?
Top Expert 2010

Check exclusions by going here

start > run >

Navigate to
 HKEY_LOCAL_MACHINE\Software\Symantec\Symantec Endpoint Protection\AV\Exclusions

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AkhaterSolutions Architect
All Exchange aware anti-virus are more than a simple SMTP scanner, they are capable of scanning emails within the exchange database that's what makes them "exchange aware"

This being said 2 exchange server do use SMTP to transfer emails between one another. however, in your case, if both mailboxes resides on the same exchange 2003 server then SMTP is not used.


answered my questions

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