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XP home stuck in instant reboot loop

Last Modified: 2012-08-13
Hi gang,
  I have a Toshiba Satellite laptop that won't boot up. It permits the selection of safe mode, safemode with networking, safe mode with command prompt, last known config and boot normally. I don't have the option to disable auto restart on error.
 All these options end with a hard reboot and the process goes around again.  The blue screen happens so fast, that you can't even see the color.  The last driver I can see load is system32/mup.sys.  This one loads right after system32/ndis.sys
  Anyway, I'd like to solicit suggestions on how to troubleshoot this.  I have no information from the user on what was done/happened before the problem.  (it belongs to the CEO's wife and she surfs game sites a lot;  that's all i've been told).


- kel -
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