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troubleshooting Question

Trouble with screen

Avatar of comautok
comautok asked on
Displays / MonitorsComponents
6 Comments1 Solution410 ViewsLast Modified:

I am having some screen quality issues, aka fairy lights throughout the screen or random hot pixelation flashes and the occasional dead screen requiring a keyboard less restart by holding down the tower start button.  
 
When the "pixelation" occurred I plugged the old screen in and could not see that screen have the same issues, but when I replugged the Samsung in it was fine too...??
 
However, when the Samsung was black with no response, as soon as I unplugged the monitor cable the screen showed the "no signal" alert. I then plugged the HP monitor in and it too showed black/blank.
 
 
I was able to get some details, I don't know if this helps, but I have copied and pasted from the unexpected shutdown notice:
 
Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7600.2.0.0.256.48
  Locale ID: 3081
 
Additional information about the problem:
  BCCode: 1000007e
  BCP1: FFFFFFFFC0000005
  BCP2: FFFFF880103D7708
  BCP3: FFFFF88002CF3098
  BCP4: FFFFF88002CF2900
  OS Version: 6_1_7600
  Service Pack: 0_0
  Product: 256_1
 
Files that help describe the problem:
  C:\Windows\Minidump\070310-26832-01.dmp
  C:\Users\Damian\AppData\Local\Temp\WER-49904-0.sysdata.xml
ASKER CERTIFIED SOLUTION
Avatar of Dr. Klahn
Dr. KlahnPrincipal Software Engineer

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