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Could not open email in Outlook 2003 / SP3

KANEWONG
KANEWONG used Ask the Experts™
on
Found this error in Application log, can someone tell me what is going wrong.  This is logged when my user tried to open an email with an attachment that she sent.  After I rebotted her computer, it works fine but I would like if something I can do to avoid it for future.

thanks!

Faulting application outlook.exe, version 11.0.8217.0, stamp 480f95d9, faulting module unknown, version 0.0.0.0, stamp 00000000, debug? 0, fault address 0xec8b55ff.
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Expert Office
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Commented:
If this problem has only occurred once, then it is nigh impossible to tell what has caused it.  I would not bother about it at all.

If you are worried about it, I would suggest the following:
 - Ensure you have the latest updates from Windows Update
 - Ensure that your antivirus program is up to date
 - Disable any unnecessary Outlook add-ins