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Removing Office 2010 Beta problems

nrmwbrook used Ask the Experts™
I wish to remove the Office 2010 beta from my 64bit Win 7 system. I tried uninstall in control panel - reported an error. Then doesn't work anymore. If click uninstall nothing happens.

Did some Googling to find Microsoft's Cleanup tool no longer recommended.

So tried Microsoft Fixit 50450 and it starts working - flashes a DOS box up momentarily and disappears. But doesn't seem to do anything .... Office still there.

Secondary question is can I easily keep any customisations I have made e.g. Outlook account settings. I now wish to install the released retail version of Office 2010.

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Shreedhar EtteTechnical Manager
Top Expert 2010

What is the error it is reported while uninstallation?


Sorry don't have the exact message but was very like this enclosed jpeg when I tried to uninstall Visio beta 2010. Which I have now done by enabling the Administrator account (even though the user account I had been using had Admin rights).

Alas I cannot uninstall Office on the Admin account either.

BTW - the CHM file mentioned in the message isn't there  !
Shreedhar EtteTechnical Manager
Top Expert 2010

Shree - I just used Revo Uninstaller - I have now removed Office 2010 beta and have installed the commercial version of Office 2010. Seems I'm OK. Thanks for your efforts though.