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 &nbsp; I just implemented a Procurve switch and am struggling with Procurve Manager. Really two issues:<br />
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1) There is a software update available for the switches but when I try and schedule the software update I get the error message that it can't log in to the switch with the CLI. I know there has to be a place to tell it what username and password to use I just can't find it.<br />
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2) It is comming back with really good info. I have jabber on port A21 and excessive broadcasts on port D22. I just can't figure out how to translate the port ID in to a DNS name or Netbios name to see which computer is causing the problem.<br />
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   I just implemented a Procurve switch and am struggling with Procurve Manager. Really two issues:

1) There is a software update available for the switches but when I try and schedule the software update I get the error message that it can't log in to the switch with the CLI. I know there has to be a place to tell it what username and password to use I just can't find it.

2) It is comming back with really good info. I have jabber on port A21 and excessive broadcasts on port D22. I just can't figure out how to translate the port ID in to a DNS name or Netbios name to see which computer is causing the problem.



Need Procurve Manager Help

Network Management involves issues that are independent of specific hardware or software, including email policies, upgrade planning, backup scheduling and working with managed service providers for Desktop-As-A-Service (DaaS), Software-As-A-Service (SaaS) and the like through the use of tools, coupled with manufacturer standards, best practice guidelines, policies and procedures plus all other relevant documentation. Network management also includes monitoring, alerting and reporting, management reporting, planning for device or service updates, the backup of configurations, the setting of key performance indicators and measures (KPIs/KPMs), associated service level agreements and problem records as part of the IT Service Management (ITSM) framework.