Vodafone Mobile Connect Error Code 619

mail2clk
mail2clk used Ask the Experts™
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I am receiving an error code RAS 619. The Vodafone software is 9.4.6. Does anyone have any suggestions? i've reinstalled the software a number of times and removed any multiple modems found.
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Please refer to the quick guide
If no connection can be opened
– Wait a few minutes and try to connect again.
This is most often a temporary problem, especially if an ‘Error 631’ or
‘Error 619’ is referenced
– Select ‘File/Exit’ to exit the Vodafone Mobile Connect Lite
software completely, and then re-start it again
– Re-start your computer
– (Windows) Click ‘Manage Devices’, select your device, click
edit and then select a different network preference on the
Network Preference tab page, eg. ‘3G Only’
– (Mac) Start the Vodafone Mobile Connect software, and
select one of the other options in the lower part of the main
window, eg. ‘3G Only‘
– If you are using a VPN (Virtual Private Network), contact
your company IT administrator.
http://www.vodafone.com.au/stelprd/groups/webcontent/documents/webcontent/dev_007175.pdf
Roshan MohammedCloud Engineering Officer

Commented:
As a process of elimination, could you please test on another pc?
Commented:
Uninstalled Vodafone Mobile Connect and installed the Vodafone Mobile Lite. Works well and is holding the connection.

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