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Windows 2003 RS2 don´t start

porferoz used Ask the Experts™
when i install nod 32 on my server 2003 , and reboot , in the start, don´t up the os

the message its this:

windows could not start because the following file is missing or corrupt

<windows root>\system32\ntoskrnl.exe
Please reinstall a copy of the above file

the server its a Dell Poweredge 1900,,

when a put the cd installation of the OS, in the promp of the windows installer , and whe y try repair the system ,, a message indicate that don´t exist a hard disk

the raid controller is
Dell PowerEdge 1900 PERC 5/E RAID

but i dont how proccede to resolv this problem,

please hel pe
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you will need to have the array controller driver available on a floppy disk.  (Use a USB floppy if needed.)  During boot of the Windows CD, you are prompted to press F6 to install additional drivers.  Install the array driver and then you can proceed to repair Windows.


i try with:


but ,, its posible with CD-ROM ? .. o don´t have in this moment any of the other options


with a LIVE ON CD , I plug a usb hd on the server ,, from other windows 2003 SERVER i have a copy from the \system32\ntoskrnl.exe and paste in the same place that the error message indicate me.

the result , its the same.

<windows root>\system32\ntoskrnl.exe
Please reinstall a copy of the above file


i have the scsi driver now installed ,,,
now ,, how i can repair the windows system?

chkdsk /r ? ,,, especifly

windows could not start because the following file is missing or corrupt

<windows root>\system32\ntoskrnl.exe
Please reinstall a copy of the above file

the boot.ini points the way to the kernel drivers. This is probably the problem with the system. This article will guide you through it.

I suggest you do the following:-

To gain access to the RAID, copy the drivers for the RAID controller to a Floppy Disk (a USB floppy will also suffice if you do not have an in-built drive).  Ensure you have the correct RAID drivers.  Go to the Dell website support area and enter the service tag number of your server. Then download the appropriate driver and unzip them to a floppy.
Next, reboot your server from the Windows CD. Insert the Driver disk you created and press F6 when asked to install additional drivers.  This process should enable you to run a REPAIR on the windows installation.
Can you tell me if you noticed any messages appearing during the install of Nod32?



This Option has been tested ,, but when i try ton repair on the windows ,, the message are:

in the chkfsk /r

the volume have a irreparable error.

when a try a C:
the same

NOD32 not notify nothing , only ,, restart your system


The boot.ini don´t exist in XP , , less , in windows 2003 server.

Sure it exists. Check the Root (C:\) drive for the boot.ini. It might be a hidden file. So, go to the C:\ prompt and type DIR to see what's in the directory.

If it doesn't exist,.... that's your problem.

This is to prove the existance of the boot.ini:

You can take a copy of the Boot.ini in a working server and replace the boot.ini in the non-working server using recovery console.

Some network admins use recovery console and use the /fix:boot switch to repair the boot.ini.
When you are new to problems like this, it can be quite daunting.  May I suggest that you download the Paragon Drive Backup 10 Trial from http://www.paragon-software.com.  
Install it onto a working PC and Create a bootable CD/DVD that will give yoou accesss to the drive.  You can build the CD quite easily from the "Recovery Media Builder" located in the Tools Menu.  
Once the system is booted with the CD, you will have the tools available to you to repair the MBR, Boot.ini etc.  I found it quite useful.


i use this:


and ,, by the moment ,, its ok.

thanks to all , really i aprecciate thier coperation,,

fresfordian , your last comment its the more near to the solution , i think that u have the points ,, thanks alls gaind


good analyze of case ,, their ask simple things for understad the complete problem
Glad I could help.  Thank you for the points.  Very Best of Luck with the solution