Hi guys after 10 years of IT support we have realised we are doing things the hard way and thanks to software and broadband catching up theres a few manage service provider type software out there. We've had a personal demo of Kaseya and it certainly seems to do everything we want, the thing is we are only a small company so spending £30-40 per licence for nearly 200 devices is an obvious issue.
we need to have proper system monitoring, ticketing, remote control, be able to schedule timed tasks/events and also simple reporting to give to the clients every month.
Although Kaseya clearly has a great product does anyone know of anything as good (or even better) for more reasonable prices? or m I doing hte right thing and pressing on with kaseya as an investment in quality rather than another bit of cheap software that promises loads but doesn't deliver?
thanks loads for any input