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troubleshooting Question

Vista won't recognize external usb sound card

Avatar of wendy823
wendy823 asked on
Windows VistaComponents
4 Comments1 Solution632 ViewsLast Modified:
Hi All -   I am using an c-media usb external sound card to connect my logitech speakers to my computer.  When I went to reinstall the driver I get an error message that the "c-media device does not exist.  please plug in the device".

The device IS plugged in.  The power light is not on. HOWEVER, when I touch the speaker cables to the ports on the card (line in, line out, etc) I can hear static sounds from my speakers.  Which tells me that the card is getting power and therefore IS plugged in.

I'm running vista business and this card this driver has worked with these speakers perfectly for 5 years.  Any ideas?

thank you!