win 7 -  user profile cannot be loaded.

aaepa used Ask the Experts™
I've got Windows 7 (not professional version) and on my work computer, I am now getting an error.  "The user profile service failed to login."  The user profile cannot be loaded".

This IS the only supervisor account.  It is my business computer.   I have one non-admin acct that I use for testing.  I can't log in as test acct and run CMD as supervisor because it says it can't find the file \system32\cmd.exe  - the file is there; it works as long as i am logged in and not trying to run as supervisor.

I don't know what to do. I need it fixed asap... but if I can't get on as admin, how do I fix it??

It is not even me a temporary user profile.  It logs on, gives error msgs about, and logsoff.
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@aaepa sorry to hear,

Have you tried booting into safe mode to see if you can login that way ? (start the computer and gently/panicky tap the F8 key until you get the boot options and pick safe mode)

From their you might be able to use this little guide

Your second shot is to do a system restore (grabing the installation disk and booting into the installation process, then choosing the system restore option)


Thank you very much!!!

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