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troubleshooting Question

VmWare on Win7 x64 - Failed to take snapshot of source volume

Avatar of Dmitry_Bond
Dmitry_BondFlag for Ukraine asked on
Windows OSVMwareWindows 7
11 Comments1 Solution4149 ViewsLast Modified:

I cannot convert my Win7x64 work environment to VM using the VmWare Workstation 7.1. :-(
All the time it reports errors like - "Vsnap does not have admin rights", "Failed to take snapshot of source volume" and blah-blah. Please see a piece of a log file enclosed.
I have browsed lot of resources, tried different options but all of them do not work. :-(

Also I have following message in system events:

Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered
].  Operation: Instantiating VSS server

Thus, it looks like something wrong with Volume Shadow Copy Service but I do not see what exactly is wrong and how to fix it?!

I have checked all the services required by VmWare are running, typed a commands:
  net start ufad-ws60
  net start "tcp/ip netbios helper"
  net start swprv
  net start vss
And then checked in services.msc that they are really running.

Also a detail: the VmWare convertion wizard started fine, I specified all parameters and clicked [Finish] to start converting process. It created a target VM, wrote a message "Taking a snapshot of the volume" and immediately fail. Here are the messages it shows in a GUI:
    11:36                Step 1: Connecting to VMware Converter Agent on localhost
    11:36                Step 2: Creating target virtual machine and converting data
    11:36                        Configuring parameters for the target virtual machine...
    11:36                        Creating target virtual machine...
    11:36                        Taking a snapshot of the volume...
    11:36                                ERROR: Failed to take snapshot of a source volume.
Possible causes include not having any NTFS volumes on Windows XP or Windows 2003 source systems, and not having enough free disk space.

So, question is - how to make it working?!
How to convert my Win7x64 work computer to VM using a VmWare Workstation 7.1?
Is it possible at all?!

[#2] [2010-07-05 11:08:12.429 'App' 6580 verbose] [snapshotVolumeFactory,148] Creating snapshot using vss
[#2] [2010-07-05 11:08:12.429 'App' 5924 verbose] [imageProcessingTaskWrapper,437] Waiting for updates from CloneTask::task{5}
[#2] [2010-07-05 11:08:12.430 'App' 5924 verbose] [imageProcessingTaskWrapper,668] (Re)Start waiting for property updates from CloneTask::task{5}
[2010-07-05 11:08:12.430 'App' 6824 verbose] [imageProcessingTaskWrapper,749] Got an update from CloneTask::task{5}
[#2] [2010-07-05 11:08:12.431 'App' 5924 verbose] [imageProcessingTaskWrapper,437] Waiting for updates from CloneTask::task{5}
[#2] [2010-07-05 11:08:12.431 'App' 5924 verbose] [imageProcessingTaskWrapper,668] (Re)Start waiting for property updates from CloneTask::task{5}
[#2] [2010-07-05 11:08:12.456 'App' 6580 error] [pluginWin32,34] Error 2147754754 creating snapshot.
[#2] [2010-07-05 11:08:12.473 'App' 6580 warning] [snapshotVolumeFactory,119] Shapshot creation failed. driver=vss
[#2] [2010-07-05 11:08:12.473 'App' 6580 verbose] [snapshotVolumeFactory,148] Creating snapshot using vsnap
[#2] [2010-07-05 11:08:12.473 'App' 6580 verbose] [snapshotVolumeVSNAPWin32,124] Vsnap does not have admin rights
[#2] [2010-07-05 11:08:12.474 'App' 6580 verbose] [snapshotVolumeVSNAPWin32,127] Snapshotting \\?\Volume{393bf288-d743-11de-ae9f-806e6f6e6963} using stcbasic.sys
[#2] [2010-07-05 11:08:12.474 'App' 6580 error] [snapshotVolumeVSNAPWin32,137] stcbasic.sys not installed or snapshot creation failed. err=2
[#2] [2010-07-05 11:08:12.553 'App' 196 info] [imageProcessingTaskStep,194] CloneTask::task{5} step "clone volumes" destroyed
[#2] [2010-07-05 11:08:12.553 'App' 6580 verbose] [disposable,122] object explicitly disposed: computer={2dede8a6bee646c55c59e6e91b6aa8ca4358c4}
[#2] [2010-07-05 11:08:12.553 'App' 6580 verbose] [diskSet,114] Cleaning up computer's child objects
[#2] [2010-07-05 11:08:12.553 'App' 6580 verbose] [diskSet,130] Unregistring volume id=virtVol={computer={2dede8a6bee646c55c59e6e91b6aa8ca4358c4},0}
[#2] [2010-07-05 11:08:12.553 'App' 6580 verbose] [diskSet,140] Unregistring disk id=disk={dacf562b829caca9fa0600d155a744aec906c73}
[#2] [2010-07-05 11:08:13.487 'App' 196 error] [cloneTask,320] Cloning failed!
[#2] [2010-07-05 11:08:13.488 'App' 196 error] [imageProcessingTaskImpl,552] CloneTask::task{5}: Image processing task has failed with MethodFault::Exception: sysimage.fault.SnapshotError
[#2] [2010-07-05 11:08:13.488 'App' 196 verbose] [imageProcessingTaskImpl,154] CloneTask::task{5}: SetState to error
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