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troubleshooting Question

Lotus Notes User Can't Open Client

Avatar of Brian B
Brian BFlag for Canada asked on
Lotus IBM
10 Comments1 Solution397 ViewsLast Modified:
I am not that familiar with Lotus Notes, so please bear with me. User has Notes version 5.0.4a. Problem is with two users, when they start their notes client, they get the following error "This database is being used by someone else. In order to share a notes database, all users must use a Domino server instead of a file server". Researching this error, I find very little and most of it is related to the whole notes database and not individual users.

All other users have a different problem. They can log in, but can't just click the mail icon. If you go and open their database manually, then they can access their mail.

So I don't know if these problems are related, but really I'm concerned about the first issue as it is preventing them from getting to their mail totally. I have restarted the notes server and that didn't help.
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