Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

I have been unable to add mp4 files to itune 9.1.

Avatar of duke_bluedevil
duke_bluedevil asked on
Apple SoftwareApple Hardware
8 Comments1 Solution1001 ViewsLast Modified:
I have been unable to add mp4 files, ripped from DVDs with the program "Ripit", to the itunes 9.1 movie library on my Macbook Pro running OS 10.6.3. . I have tried dragging and dropping the file to the itunes movie window. The file has a green + sign as I am dragging it, but nothing shows up in the movie window.  I have tried adding it to the movie library with the "add to library" command-no luck.I have done as the "Ripit" tech support suggested, which was to option click the file, and set it to "open with itunes", although I'm not sure how this actually helps to import it into the itunes movie library.  Suggestions?
Avatar of pgnatyuk
pgnatyukFlag of Israel image

Our community of experts have been thoroughly vetted for their expertise and industry experience.

This problem has been solved!
Unlock 1 Answer and 8 Comments.
See Answers