[Office 2003] Word won't open files when being double-clicked

Klantenteam4
Klantenteam4 used Ask the Experts™
on
Hello,

I have a Citrix farm with CTX 4.0 / PowerFuse 8 / Office 2003.
When I double click a .DOC file on the published desktop Word opens but will not show the document. The same with files there are being send through e-mail.

Files on the file share and home folder are also not being showed. Deleting the profile helps for just a couple of days.

Any suggestions?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Top Expert 2010

Commented:
Did you try opening the word first and then selecting the document from File>open? If possible, please provide the snapshot of what exactly you are doing
Carl WebsterCitrix Technology Professional - Fellow
Top Expert 2010

Commented:
What type of profile are you using:

mandatory
local
roaming
flex
hybrid
3rd party solution

Author

Commented:
File > Open works.
I am using Flex Profile Kit and PowerFuse User Preferences.
I added the extension to the application in RES PowerFuse and now it works.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial