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troubleshooting Question

BES 4.1.5.26 on Exchange 2003 / Server 2003 co-existing with Exch 2010 / Server 2008

Avatar of EJC9999
EJC9999Flag for United States of America asked on
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17 Comments1 Solution473 ViewsLast Modified:
Trying to have my new Exch 2010/Server 2008 box work with my existing Exch 2003/server 2003 box running BES 4.1. I migrated myself over to the new box and my email/outlook/web access are all working except for my blackberry. When I attempt to re-activate my device I get an error "An error occurred while assigning the device to the user. The user is not yet known to the BB agent...." . Even after hours the same message displays as if BES cannot located my info on the new server.
I believe that I gave BESADMIN the correct permissions on the new server.

Any ideas, suggestions or input is greatly appreciated. Thanks!
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This problem has been solved!
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