We help IT Professionals succeed at work.
Get Started

two calendars on BB (synced with BES) - one named desktop, one named device default - creates duplicates

Dave Messman
Dave Messman asked
on
1,499 Views
Last Modified: 2012-05-09
I'm not sure exactly when this appeared (it seemed to coincide with when I did a Blackberry Transporter move from BB Professional Express 4 to BES Express 5.01), but one of my users has two calendars and it's creating duplicates only on his BB (his Outlook does not have duplicates).


When I go into the calendar (on the BB), and I go to options, I see two calendars.  The calendars are "desktop" and "device default."  They highlight appointments in different colors so I can tell that one calendar is showing some appointments in one color and the other calendar is showing duplicates in the other color.  Not all calendar items are duplicated


When I go to options, if I type rset, it says:
"this will erase your desktop calendar and reload it from your server"

It then erases all the appointments from the desktop calendar (I can tell because they are shaded a different color) but then reloads them.  I can see in the calendar that some appointments are red (desktop) and some are blue (device default).  

I'd guess what I want to do is remove the device default calendar since it seems the desktop calendar is the one that it is syncing via BES.  If I hit the menu button when highlighting device default, the only options I have are call voicemail, switch application, and close.

How would I remove the device default calendar from the BB?  If I could avoid a wipe and reactivate, I'd prefer it.

Thanks
Comment
Watch Question
Commented:
This problem has been solved!
Unlock 1 Answer and 4 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE