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How do I route Exchange 2010 Voicemails into a public folder?

Hello,

we are using an email enabled public folder in Exchange 2010 to receive all emails for info@[...]. We already have voicemail and UM configured for our users on their direct lines (ie.: -88,-89 etc.), but I do not manage to route voice mails for our switchboard (-0) to the same public folder.

I cannot activate UM for an email enabled public folder. I tried to create a dummy UM user for the switchboard and tried to create a server rule to redirect all incoming voice mails and emails to the public folder. But Exchange does not let me do that, either.

Any help would be very appreciated. Thanks in advance!!

Take care,
André

digitap

Check out step 10 of the link below. It indicates that enabled EUM for a public folder is possible but not when it has been mail enabled. Hope it helps.

http://technet.microsoft.com/en-us/library/bb691327.aspx

andrewi42

ASKER

Hello digitap,

thank you for your posting! Unfortunately it did not help. The article sais that addresses of the type EUM are available only for user mailboxes and not for mail-enabled public folders. Folders that are not mail enables do not have any type of address. They do not even have the "E-Mail Addresses" tab.

Thank you for taking the time to investigate!!

André

andrewi42

ASKER

Hello again,

maybe public folders are not the perfect way to share incoming exchange voice mails. If anybody has a better practice or any kind of work around, I would love to try that :-)

Thanks,
André

digitap

hmmm,that's weird. it indicated that a eum could be assigned to a public folder, but only if it were not mail enabled. however, you don't have the proper tab if it's not mail enabled. that seems contradictory. imagine microsoft contradicting itself...sigh.

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col_forbin13

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andrewi42

ASKER

Hi col_forbin13,

thanks for replying to this old question :-)

Your solution is a workaround but it is probably the best I can do.

Thanks again,
André