troubleshooting Question

Job stays stuck in queued state

Avatar of vmagan
vmaganFlag for United States of America asked on
Storage Software
7 Comments1 Solution1529 ViewsLast Modified:
Hi guys, i am running backup exec 11d. Whenever a job starts it stays stuck in the queued state. This job used to run good before from what i noticed in the job monitor but has been going through this for about a week now. Seems to be a removable HDD.

I did see these notifications:

Drive and media mount requested: 7/5/2010 11:00:03 PM

No appendable media could be mounted.
Switching to overwrite operation on scratch media.

Backup- E: RD1000-160GBMedia mount failed.
User canceled a Physical Volume Library operation.
V-79-57344-33861 - The media operation was terminated by the user.

Backup- D: DATAPART1V-79-57344-34110 - AOFO: Initialization failure on: "E:". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot provider that you selected cannot snap this volume. Select the default snapshot provider, and then run the job again.

I'm new to backup exec and any help will be highly apprecitated!!! So, when instructing me to do something please be specific because again i am a noobie. Thanks

Let me also add that i don't have access to the tape drive as it is on a clients site about 100miles away.

Please Help.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 7 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros