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troubleshooting Question

Exch 2003 store.exe error

Avatar of Justin Smith
Justin SmithFlag for United States of America asked on
Exchange
8 Comments1 Solution661 ViewsLast Modified:
Good morning experts.  Exchange Server 2003 (sp2).  Backup Exec 10d has had issues for the past few months successfully creating backups of our info stores.  A little research showed that this version of BE has an issue with KB931832.  Symantec recommends updgrading BE or uninstalling KB.  Due to resources, I chose the latter.  

Now our info store is stopping at random times during the day.  Starting it back up resolves the issue.  This error is logged (app event error 1000):Faulting application store.exe, version 6.5.7651.61, faulting module store.exe, version 6.5.7651.61, fault address 0x0033d773.

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Avatar of Justin Smith
Justin SmithFlag of United States of America imageSr. System Engineer
Commented:
This problem has been solved!
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