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troubleshooting Question

Exch 2003 store.exe error

Avatar of Justin Smith
Justin SmithFlag for United States of America asked on
8 Comments1 Solution661 ViewsLast Modified:
Good morning experts.  Exchange Server 2003 (sp2).  Backup Exec 10d has had issues for the past few months successfully creating backups of our info stores.  A little research showed that this version of BE has an issue with KB931832.  Symantec recommends updgrading BE or uninstalling KB.  Due to resources, I chose the latter.  

Now our info store is stopping at random times during the day.  Starting it back up resolves the issue.  This error is logged (app event error 1000):Faulting application store.exe, version 6.5.7651.61, faulting module store.exe, version 6.5.7651.61, fault address 0x0033d773.

Avatar of Justin Smith
Justin SmithFlag of United States of America imageSr. System Engineer
This problem has been solved!
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