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troubleshooting Question

Mail.app attachments showing as Winmail.dat, works fine in Entourage

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fusioninternet asked on
Apple SoftwareExchangeMac OS X
9 Comments1 Solution1221 ViewsLast Modified:
Hi Experts

I am having a very annoying issue in Mail.app, certain customers send me emails with word, excel, powerpoint attachments and all i receive is a Winmail.dat file as an attachment.

This problem doesn't happen when they same email with attachments is opened in Entourage for Mac.... any ideas how i can solve this?

I have read lots of articles on getting the sender to change their settings, but this isn't a practical solution.

Mail.app v4.3 (snow leopard) and connects to an Exchange 2007 server.

Would appreciate any advice on how this can be sorted.

Many thanks

Justin
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