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outlook 2007 keeps prompting for username/password
i am running exchagne 2010. users keep getting prompted by outlook 2007 to enter a username and password. is this autodiscover related? any suggestions?
ASKER
the small fix did not work.
this is only happening for a few users, not everyone...the 2nd solution seems like it would need to be occuring for all users
this is only happening for a few users, not everyone...the 2nd solution seems like it would need to be occuring for all users
ok.
lets start with first few steps.
a) What version of E 2007 Service Pack rollup do you have installed.
b) Lets test your autodiscover
https://www.testexchangeconnectivity.com/
Test for AutoDiscover (3x2 option )
lets see what results we get.
lets start with first few steps.
a) What version of E 2007 Service Pack rollup do you have installed.
b) Lets test your autodiscover
https://www.testexchangeconnectivity.com/
Test for AutoDiscover (3x2 option )
lets see what results we get.
ASKER
i am running exchange 2010, Version: 14.00.0639.021
Attempting to test Autodiscover for user@mydomain.org
Testing Autodiscover failed.
Test Steps
ExRCA is attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Test Steps
Attempting to test potential AutoDiscover URL https://mydomain.org/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name mydomain.org in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 65.xx.xx.xx
Testing TCP Port 443 on host mydomain.org to ensure it is listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
A network error occurred while communicating with remote host
Exception details:
Message: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 65.xx.xx.xx:443
Type: System.Net.Sockets.SocketE xception
Stack trace:
at System.Net.Sockets.TcpClie nt.Connect (String hostname, Int32 port)
at Microsoft.Exchange.Tools.E xRca.Tests .TcpPortTe st.Perform TestReally ()
Attempting to test potential AutoDiscover URL https://autodiscover.mydomain.org/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name autodiscover.mydomain.org in DNS.
The Host could not be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.mydomain.org could not be resolved in DNS Exception details:
Message: The requested name is valid, but no data of the requested type was found
Type: System.Net.Sockets.SocketE xception
Stack trace:
at System.Net.Dns.GetAddrInfo (String name)
at System.Net.Dns.InternalGet HostByName (String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostAddr esses(Stri ng hostNameOrAddress)
at Microsoft.Exchange.Tools.E xRca.Tests .ResolveHo stTest.Per formTestRe ally()
ExRCA is attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Test Steps
Attempting to resolve the host name autodiscover.mydomain.org in DNS.
The Host could not be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.mydomain.org could not be resolved in DNS Exception details:
Message: The requested name is valid, but no data of the requested type was found
Type: System.Net.Sockets.SocketE xception
Stack trace:
at System.Net.Dns.GetAddrInfo (String name)
at System.Net.Dns.InternalGet HostByName (String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostAddr esses(Stri ng hostNameOrAddress)
at Microsoft.Exchange.Tools.E xRca.Tests .ResolveHo stTest.Per formTestRe ally()
ExRCA is attempting to contact the Autodiscover service using the DNS SRV redirect method.
Failed to contact AutoDiscover using the DNS SRV redirect method.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.mydomai n.org in DNS.
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
Attempting to test Autodiscover for user@mydomain.org
Testing Autodiscover failed.
Test Steps
ExRCA is attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Test Steps
Attempting to test potential AutoDiscover URL https://mydomain.org/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name mydomain.org in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 65.xx.xx.xx
Testing TCP Port 443 on host mydomain.org to ensure it is listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
A network error occurred while communicating with remote host
Exception details:
Message: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 65.xx.xx.xx:443
Type: System.Net.Sockets.SocketE
Stack trace:
at System.Net.Sockets.TcpClie
at Microsoft.Exchange.Tools.E
Attempting to test potential AutoDiscover URL https://autodiscover.mydomain.org/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name autodiscover.mydomain.org in DNS.
The Host could not be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.mydomain.org could not be resolved in DNS Exception details:
Message: The requested name is valid, but no data of the requested type was found
Type: System.Net.Sockets.SocketE
Stack trace:
at System.Net.Dns.GetAddrInfo
at System.Net.Dns.InternalGet
at System.Net.Dns.GetHostAddr
at Microsoft.Exchange.Tools.E
ExRCA is attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Test Steps
Attempting to resolve the host name autodiscover.mydomain.org in DNS.
The Host could not be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.mydomain.org could not be resolved in DNS Exception details:
Message: The requested name is valid, but no data of the requested type was found
Type: System.Net.Sockets.SocketE
Stack trace:
at System.Net.Dns.GetAddrInfo
at System.Net.Dns.InternalGet
at System.Net.Dns.GetHostAddr
at Microsoft.Exchange.Tools.E
ExRCA is attempting to contact the Autodiscover service using the DNS SRV redirect method.
Failed to contact AutoDiscover using the DNS SRV redirect method.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.mydomai
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
Ok. You need to do it for all user's now :-)
follow the DMV - DeMazter Version.
https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2300-Outlook-continually-prompting-for-username-and-password.html?sfQueryTermInfo=1+10+2007+30+outlook+password+usernam
follow the DMV - DeMazter Version.
https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2300-Outlook-continually-prompting-for-username-and-password.html?sfQueryTermInfo=1+10+2007+30+outlook+password+usernam
ASKER
i went through the steps in the powershell for SCP, i then ran the test webservices and it all comes back saying successful. autodidiscovery is successful
but https://www.testexchangeconnectivity.com still fails the same way
but https://www.testexchangeconnectivity.com still fails the same way
ASKER
autodiscoverserviceinterna luri is set correctly and
test-outlookwebservices says successful
test-outlookwebservices says successful
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
http://www.howtogeek.com/howto/windows-vista/fix-for-outlook-2007-constantly-asking-for-password-on-vista/
Here's a complete version from demazter
https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2300-Outlook-continually-prompting-for-username-and-password.html?sfQueryTermInfo=1+10+2007+30+outlook+password+usernam
If small Fix doesnt work Check DeMazter Version