Camtasia - replay looks strange

Line One
Line One used Ask the Experts™
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We recorded some Camtasia videos of HyperV 2008 R2 VM's in which we were doing installs e.g. we would create a VM and do an Exchange install all the while capturing the process with Camtasia running on the host machine.  As we 'filmed' everything looked normal - however on playback all the colours are strange and it's not very readable.  We are playing back using either the Camtasia specific .camrec file  and also converted it to AVI - didn't make much difference. Any thoughts on how to fix the playback?
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Camtasia always look inferior to me. I switched to Applian's Video Replay Capture, and it's perfect.
http://www.applian.com/replay-video-capture/index.php

Author

Commented:
That is all good and well but I have already captured these and there are quite a few of them so I need to resolve this problem. I have never had a problem with Camtasia previously and I have been using it for years. If you don't have a solution I will Request Attention.
Depends how bad it looks. Most editors like Premiere or Pinnacle or Corel Video Studio offer "Color Correction", which encompasses Hue, Saturation, Brightness, Contrast and Gamma. But you have said that it's "not very readable" -- and, as you know, you can't polish cow dung. I know there's a stack of people who have stuck to Camtasia with its huge AVI (outdated format container) files and it's periodical glitches and grainy recording.
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Do previous captures that you have still play back without issues on the same computer?

Author

Commented:
Yes, definitely.
Commented:
Ahhh, polished cow dung.  That's hilarious.

You should try a few quick recordings to see if this helps:  In "Record Camera," play with the Color Space / Compression under the Format button.  Also, play with the Device Settings tab of the Properties button.  

If those help you, it was the camera recordings, sadly.  And you won't be able to polish what you have--you'll have to re-record.  However, I've found Camtasia to be great.

Start with something small and work out the kinks.  Then work on the big job.

Good luck,

jr

Author

Commented:
I will give this a shot. As I said I have used Camtasia for a long time and have never had a problem.
Commented:
Wait -- sorry -- I didn't realize you've done it before and never had a problem--didn't read that.  I just reread everything.  Are you recording camera or only the screen?  If only the screen, has anything changed?  Like recording computer's resolution, resolution of the VM session, the computer you're using, a Windows upgrade, etc.?  What was your last successful attempt?  Have you ever filmed a VM session before?  Perhaps there's a contention between the resolutions of the recording computer and the VM session?  Make sure that one isn't big and wide and the other one isn't a legacy resolution.  For example, if your recording screen is 1680 x 1050 (a wide resolution) and your window is 1024 x 768 (or the other way around), perhaps that could be a problem.

jr

Author

Commented:
I have determined the problem. We did the screening remotely - in other words we were logging in remotely to a host that was running Camtasia and taking a video of the creation of a VM on that that host. That doesn't work we've found out. Had we run Camtasia from the remote computer on the same session it would have been no problem. But somehow if you are running Camtasia remotely this can happen.  Lesson learned.

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