Dell 2161 DS-2 PowerEdge KVM switch password?

crdixon
crdixon used Ask the Experts™
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I just installed a Dell 2161 DS-2 KVM switch. From the console, everything works fine. I configured it with an IP address and I installed the RCS software on my pc which is on the same subnet. When I launched the RCS software, i added the device by pointing it to the 2161's IP address. It found the device no problem. But when I try to launch either the switch through the Remote Console Switches tab or any of the visible servers on the Servers tab, it prompts me for a password and nothing seems to work. I tried all combo's of admin, blank, password, etc to no avail. Is there a special default password this uses? I couldn't find anything in the documentation. When i tried it via a browser, I get a Dell secreen and another password prompt that I can't get past. Any help would be appreciated.

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I know on their DRAC units it uses "root" as the user name
http://support.dell.com/support/edocs/systems/smarcon/en/59072850.zip

The pdf states that there is no default password (for the console login) with "Admin" (case sensitive - page numbered 75; 92 on the pdf doc)

page 44 is not very encouraging mentioning if you lose your password contact Tech Support....

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The guy we got it from said it was "admin" and it was in fact "Admin". I came across that same thing after i downloaded the users manual.

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