Mark Litin
asked on
MS Outlook 2007 receives certificate error when connecting to Server 2007
Since migrating to Outlook 2007, a client is now getting the error "Name on the Security Certificate is Invalid or Does not Match..." now that I've connected them to their domain to share resources. The server is Windows Standard FE 2007 with Exchange. I'm not a server admin, but am trying to support this group.
My client's domain is schneiderstone.local, and the email they have set up is windycitylawgroup.com. I understand from postings that this is the rub. The group is only usiung the windycitylawgroup.com account for email. This account is being hosted by a third party ISP.
What can I do to solve their continual inconvenience? Do I need need to purchase another certificate, or is there a way to get around this? How-to reference would help here too, since as I said, I'm not an admin.
Thanks tons for your assist.
Mark
My client's domain is schneiderstone.local, and the email they have set up is windycitylawgroup.com. I understand from postings that this is the rub. The group is only usiung the windycitylawgroup.com account for email. This account is being hosted by a third party ISP.
What can I do to solve their continual inconvenience? Do I need need to purchase another certificate, or is there a way to get around this? How-to reference would help here too, since as I said, I'm not an admin.
Thanks tons for your assist.
Mark
ASKER CERTIFIED SOLUTION
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Just to add, you need to set the Autodiscover URL's to "windycitylawgroup.com" (For Eg: Autodiscover.windycitylawg roup.com) and also the certificate has to be issued to the domain "windycitylawgroup.com" as well.
SOLUTION
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ASKER
Hi
An update here.
I think there is a condition that is complicating the setup described in the MS KB.
Th internet setup on the server is complicated by the fact that the server is serviced by to a router serving DHCP, and that cannot be changed. Is this a show stopper?
Thanks
Mark
An update here.
I think there is a condition that is complicating the setup described in the MS KB.
Th internet setup on the server is complicated by the fact that the server is serviced by to a router serving DHCP, and that cannot be changed. Is this a show stopper?
Thanks
Mark
ASKER
I was able to run the script to update the autoresponder, but all others failed with errors similar to the one attached.
EWS-Error.doc
EWS-Error.doc
Run "Get-WebServicesVirtualdir ectory | FL" and make a note of the Identity parameter and then use the same in the command you ran earlier
Mark
You wrote external web facing URL after -InternalURL
Can you run this and post results here.
http://www.testexchangeconnectivity.com/
Test outlook autodiscover
and Outlook Anywhere
You wrote external web facing URL after -InternalURL
Can you run this and post results here.
http://www.testexchangeconnectivity.com/
Test outlook autodiscover
and Outlook Anywhere
ASKER
I ran the autodiscover test and the results are posted below.
One possible thing to note is that I cannot run internet setup on this box as it is served by a router serving DHCP, although the server itself is a static IP. I wonder if this is getting in the way.
Connectivity Test Failed
Test Details
Attempting to test Autodiscover for ben@windycitylawgroup.com
Testing Autodiscover failed.
Test Steps
ExRCA is attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Test Steps
Attempting to test potential AutoDiscover URL https://windycitylawgroup.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name windycitylawgroup.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Testing TCP Port 443 on host windycitylawgroup.com to ensure it is listening and open.
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
The certificate name is being validated.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name windycitylawgroup.com does not match any name found on the server certificate CN=ns4.hishtadlus.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=GT52322403, O=ns4.hishtadlus.com, C=US
Attempting to test potential AutoDiscover URL https://autodiscover.windycitylawgroup.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name autodiscover.windycitylawg roup.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Testing TCP Port 443 on host autodiscover.windycitylawg roup.com to ensure it is listening and open.
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
The certificate name is being validated.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name autodiscover.windycitylawg roup.com does not match any name found on the server certificate CN=ns4.hishtadlus.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=GT52322403, O=ns4.hishtadlus.com, C=US
ExRCA is attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Test Steps
Attempting to resolve the host name autodiscover.windycitylawg roup.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Testing TCP Port 80 on host autodiscover.windycitylawg roup.com to ensure it is listening and open.
The port was opened successfully.
Checking Host autodiscover.windycitylawg roup.com for an HTTP redirect to AutoDiscover
ExRCA failed to get an HTTP redirect response for Autodiscover.
Additional Details
A Web Exception occurred because an HTTP 404 - NotFound response was received from Unknown
ExRCA is attempting to contact the Autodiscover service using the DNS SRV redirect method.
Failed to contact AutoDiscover using the DNS SRV redirect method.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.windyci tylawgroup .com in DNS.
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
© 2010 Microsoft | Forum | Version 1.1 | Feedback | Privacy | Legal
Error
ExRCA has encountered an error.
The entire error report is listed below Show Report Hide Report
Copy error details to clipboard
No Additional Error Details
Close
Confirm Password
Enter your password again. This can help prevent typos that cause invalid results.
One possible thing to note is that I cannot run internet setup on this box as it is served by a router serving DHCP, although the server itself is a static IP. I wonder if this is getting in the way.
Connectivity Test Failed
Test Details
Attempting to test Autodiscover for ben@windycitylawgroup.com
Testing Autodiscover failed.
Test Steps
ExRCA is attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Test Steps
Attempting to test potential AutoDiscover URL https://windycitylawgroup.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name windycitylawgroup.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Testing TCP Port 443 on host windycitylawgroup.com to ensure it is listening and open.
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
The certificate name is being validated.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name windycitylawgroup.com does not match any name found on the server certificate CN=ns4.hishtadlus.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=GT52322403, O=ns4.hishtadlus.com, C=US
Attempting to test potential AutoDiscover URL https://autodiscover.windycitylawgroup.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name autodiscover.windycitylawg
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Testing TCP Port 443 on host autodiscover.windycitylawg
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
The certificate name is being validated.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name autodiscover.windycitylawg
ExRCA is attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Test Steps
Attempting to resolve the host name autodiscover.windycitylawg
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Testing TCP Port 80 on host autodiscover.windycitylawg
The port was opened successfully.
Checking Host autodiscover.windycitylawg
ExRCA failed to get an HTTP redirect response for Autodiscover.
Additional Details
A Web Exception occurred because an HTTP 404 - NotFound response was received from Unknown
ExRCA is attempting to contact the Autodiscover service using the DNS SRV redirect method.
Failed to contact AutoDiscover using the DNS SRV redirect method.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.windyci
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
© 2010 Microsoft | Forum | Version 1.1 | Feedback | Privacy | Legal
Error
ExRCA has encountered an error.
The entire error report is listed below Show Report Hide Report
Copy error details to clipboard
No Additional Error Details
Close
Confirm Password
Enter your password again. This can help prevent typos that cause invalid results.
ASKER
I ran the Outlook anywhere test and below are the results.
Connectivity Test Failed
Test Details
ExRCA is testing RPC/HTTP connectivity.
The RPC/HTTP test failed.
Test Steps
Attempting to test Autodiscover for ben@windycitylawgroup.com
Testing Autodiscover failed.
Test Steps
ExRCA is attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Test Steps
Attempting to test potential AutoDiscover URL https://windycitylawgroup.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name windycitylawgroup.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Testing TCP Port 443 on host windycitylawgroup.com to ensure it is listening and open.
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
The certificate name is being validated.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name windycitylawgroup.com does not match any name found on the server certificate CN=ns4.hishtadlus.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=GT52322403, O=ns4.hishtadlus.com, C=US
Attempting to test potential AutoDiscover URL https://autodiscover.windycitylawgroup.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name autodiscover.windycitylawg roup.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Testing TCP Port 443 on host autodiscover.windycitylawg roup.com to ensure it is listening and open.
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
The certificate name is being validated.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name autodiscover.windycitylawg roup.com does not match any name found on the server certificate CN=ns4.hishtadlus.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=GT52322403, O=ns4.hishtadlus.com, C=US
ExRCA is attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Test Steps
Attempting to resolve the host name autodiscover.windycitylawg roup.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Testing TCP Port 80 on host autodiscover.windycitylawg roup.com to ensure it is listening and open.
The port was opened successfully.
Checking Host autodiscover.windycitylawg roup.com for an HTTP redirect to AutoDiscover
ExRCA failed to get an HTTP redirect response for Autodiscover.
Additional Details
A Web Exception occurred because an HTTP 404 - NotFound response was received from Unknown
ExRCA is attempting to contact the Autodiscover service using the DNS SRV redirect method.
Failed to contact AutoDiscover using the DNS SRV redirect method.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.windyci tylawgroup .com in DNS.
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
© 2010 Microsoft | Forum | Version 1.1 | Feedback | Privacy | Legal
Error
Object reference not set to an instance of an object.
The entire error report is listed below Show Report Hide Report
Copy error details to clipboard
Exception Details:
Message: Object reference not set to an instance of an object.
Type: System.NullReferenceExcept ion
Stack Trace:
at Microsoft.Exchange.Tools.E xRca.Websi te.CustomC ontrols.Te stResultTa ble.GetScr iptDescrip tors()
at System.Web.UI.ScriptContro lManager.R egisterScr iptDescrip tors(IScri ptControl scriptControl)
at System.Web.UI.ScriptContro l.Render(H tmlTextWri ter writer)
at System.Web.UI.Control.Rend erChildren Internal(H tmlTextWri ter writer, ICollection children)
at System.Web.UI.WebControls. TableCell. RenderCont ents(HtmlT extWriter writer)
at System.Web.UI.WebControls. WebControl .Render(Ht mlTextWrit er writer)
at System.Web.UI.Control.Rend erChildren Internal(H tmlTextWri ter writer, ICollection children)
at System.Web.UI.WebControls. WebControl .RenderCon tents(Html TextWriter writer)
at System.Web.UI.WebControls. WebControl .Render(Ht mlTextWrit er writer)
at System.Web.UI.WebControls. Table.Rend erContents (HtmlTextW riter writer)
at System.Web.UI.WebControls. WebControl .Render(Ht mlTextWrit er writer)
at System.Web.UI.Control.Rend erChildren Internal(H tmlTextWri ter writer, ICollection children)
at System.Web.UI.WebControls. WebControl .RenderCon tents(Html TextWriter writer)
at System.Web.UI.Control.Rend erChildren Internal(H tmlTextWri ter writer, ICollection children)
at System.Web.UI.Control.Rend erChildren Internal(H tmlTextWri ter writer, ICollection children)
at System.Web.UI.WebControls. TableCell. RenderCont ents(HtmlT extWriter writer)
at System.Web.UI.WebControls. WebControl .Render(Ht mlTextWrit er writer)
at System.Web.UI.Control.Rend erChildren Internal(H tmlTextWri ter writer, ICollection children)
at System.Web.UI.WebControls. WebControl .RenderCon tents(Html TextWriter writer)
at System.Web.UI.WebControls. WebControl .Render(Ht mlTextWrit er writer)
at System.Web.UI.WebControls. Table.Rend erContents (HtmlTextW riter writer)
at System.Web.UI.WebControls. WebControl .Render(Ht mlTextWrit er writer)
at System.Web.UI.Control.Rend erChildren Internal(H tmlTextWri ter writer, ICollection children)
at System.Web.UI.WebControls. WebControl .RenderCon tents(Html TextWriter writer)
at System.Web.UI.Control.Rend erChildren Internal(H tmlTextWri ter writer, ICollection children)
at System.Web.UI.Control.Rend erChildren Internal(H tmlTextWri ter writer, ICollection children)
at System.Web.UI.UpdatePanel. RenderChil dren(HtmlT extWriter writer)
at System.Web.UI.UpdatePanel. Render(Htm lTextWrite r writer)
at System.Web.UI.PageRequestM anager.Ren derFormCal lback(Html TextWriter writer, Control containerControl)
at System.Web.UI.Control.Rend erChildren Internal(H tmlTextWri ter writer, ICollection children)
at System.Web.UI.HtmlControls .HtmlForm. RenderChil dren(HtmlT extWriter writer)
at System.Web.UI.HtmlControls .HtmlForm. Render(Htm lTextWrite r output)
at System.Web.UI.HtmlControls .HtmlForm. RenderCont rol(HtmlTe xtWriter writer)
at System.Web.UI.HtmlFormWrap per.System .Web.UI.IH tmlForm.Re nderContro l(HtmlText Writer writer)
at System.Web.UI.PageRequestM anager.Ren derPageCal lback(Html TextWriter writer, Control pageControl)
at System.Web.UI.Control.Rend erChildren Internal(H tmlTextWri ter writer, ICollection children)
at System.Web.UI.Page.Render( HtmlTextWr iter writer)
at System.Web.UI.Page.Process RequestMai n(Boolean includeStagesBeforeAsyncPo int, Boolean includeStagesAfterAsyncPoi nt)
Close
Confirm Password
Enter your password again. This can help prevent typos that cause invalid results.
Connectivity Test Failed
Test Details
ExRCA is testing RPC/HTTP connectivity.
The RPC/HTTP test failed.
Test Steps
Attempting to test Autodiscover for ben@windycitylawgroup.com
Testing Autodiscover failed.
Test Steps
ExRCA is attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Test Steps
Attempting to test potential AutoDiscover URL https://windycitylawgroup.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name windycitylawgroup.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Testing TCP Port 443 on host windycitylawgroup.com to ensure it is listening and open.
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
The certificate name is being validated.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name windycitylawgroup.com does not match any name found on the server certificate CN=ns4.hishtadlus.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=GT52322403, O=ns4.hishtadlus.com, C=US
Attempting to test potential AutoDiscover URL https://autodiscover.windycitylawgroup.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name autodiscover.windycitylawg
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Testing TCP Port 443 on host autodiscover.windycitylawg
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
The certificate name is being validated.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name autodiscover.windycitylawg
ExRCA is attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Test Steps
Attempting to resolve the host name autodiscover.windycitylawg
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Testing TCP Port 80 on host autodiscover.windycitylawg
The port was opened successfully.
Checking Host autodiscover.windycitylawg
ExRCA failed to get an HTTP redirect response for Autodiscover.
Additional Details
A Web Exception occurred because an HTTP 404 - NotFound response was received from Unknown
ExRCA is attempting to contact the Autodiscover service using the DNS SRV redirect method.
Failed to contact AutoDiscover using the DNS SRV redirect method.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.windyci
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
© 2010 Microsoft | Forum | Version 1.1 | Feedback | Privacy | Legal
Error
Object reference not set to an instance of an object.
The entire error report is listed below Show Report Hide Report
Copy error details to clipboard
Exception Details:
Message: Object reference not set to an instance of an object.
Type: System.NullReferenceExcept
Stack Trace:
at Microsoft.Exchange.Tools.E
at System.Web.UI.ScriptContro
at System.Web.UI.ScriptContro
at System.Web.UI.Control.Rend
at System.Web.UI.WebControls.
at System.Web.UI.WebControls.
at System.Web.UI.Control.Rend
at System.Web.UI.WebControls.
at System.Web.UI.WebControls.
at System.Web.UI.WebControls.
at System.Web.UI.WebControls.
at System.Web.UI.Control.Rend
at System.Web.UI.WebControls.
at System.Web.UI.Control.Rend
at System.Web.UI.Control.Rend
at System.Web.UI.WebControls.
at System.Web.UI.WebControls.
at System.Web.UI.Control.Rend
at System.Web.UI.WebControls.
at System.Web.UI.WebControls.
at System.Web.UI.WebControls.
at System.Web.UI.WebControls.
at System.Web.UI.Control.Rend
at System.Web.UI.WebControls.
at System.Web.UI.Control.Rend
at System.Web.UI.Control.Rend
at System.Web.UI.UpdatePanel.
at System.Web.UI.UpdatePanel.
at System.Web.UI.PageRequestM
at System.Web.UI.Control.Rend
at System.Web.UI.HtmlControls
at System.Web.UI.HtmlControls
at System.Web.UI.HtmlControls
at System.Web.UI.HtmlFormWrap
at System.Web.UI.PageRequestM
at System.Web.UI.Control.Rend
at System.Web.UI.Page.Render(
at System.Web.UI.Page.Process
Close
Confirm Password
Enter your password again. This can help prevent typos that cause invalid results.
Ok. Mark
We have some work to do :-)
Let me go through the results and I will post back here..
We have some work to do :-)
Let me go through the results and I will post back here..
ASKER
Thanks for hanging with this.
I appreciate your efforts.
Mark
I appreciate your efforts.
Mark
Mark
For some reason I wrote a comment to this last night and didnt post it :-(. Dont know why I didnt click submit...here it is.
----
I think there are some issues in the way your A-records are setup on the webhost provider.
Reasons
Go here
http://www.windycitylawgroup.com/ - resolves
https://www.windycitylawgroup.com/ >> Goes to Plesk.
http://windycitylawgroup.com/ -> Goes to Plesk
https://windycitylawgroup.com/ -> Goes to Plesk
On exchange side these are a list of errors which we need to fix:
Create SRV records
Here are some links
http://blogs.technet.com/b/essentialbusinessserver/archive/2009/11/04/how-to-enable-exchange-2007-autodiscover-in-ebs-2008.aspx
http://support.microsoft.com/?kbid=940881
http://technet.microsoft.com/en-us/library/dd439398(EXCHG.80).aspx
============
Autodiscover tests failed
Attempting to test potential AutoDiscover URL https://windycitylawgroup.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Certificate name mismatch
Additional Details
Host name windycitylawgroup.com does not match any name found on the server certificate CN=ns4.hishtadlus.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=GT52322403, O=ns4.hishtadlus.com, C=US
Attempting to test potential AutoDiscover URL https://autodiscover.windycitylawgroup.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Attempting to resolve the host name autodiscover.windycitylawg roup.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Additional Details
A Web Exception occurred because an HTTP 404 - NotFound response was received from Unknown
Attempting to locate SRV record _autodiscover._tcp.windyci tylawgroup .com in DNS.
The Autodiscover SRV record wasn't found in DNS.
---
For some reason I wrote a comment to this last night and didnt post it :-(. Dont know why I didnt click submit...here it is.
----
I think there are some issues in the way your A-records are setup on the webhost provider.
Reasons
Go here
http://www.windycitylawgroup.com/ - resolves
https://www.windycitylawgroup.com/ >> Goes to Plesk.
http://windycitylawgroup.com/ -> Goes to Plesk
https://windycitylawgroup.com/ -> Goes to Plesk
On exchange side these are a list of errors which we need to fix:
Create SRV records
Here are some links
http://blogs.technet.com/b/essentialbusinessserver/archive/2009/11/04/how-to-enable-exchange-2007-autodiscover-in-ebs-2008.aspx
http://support.microsoft.com/?kbid=940881
http://technet.microsoft.com/en-us/library/dd439398(EXCHG.80).aspx
============
Autodiscover tests failed
Attempting to test potential AutoDiscover URL https://windycitylawgroup.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Certificate name mismatch
Additional Details
Host name windycitylawgroup.com does not match any name found on the server certificate CN=ns4.hishtadlus.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=GT52322403, O=ns4.hishtadlus.com, C=US
Attempting to test potential AutoDiscover URL https://autodiscover.windycitylawgroup.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Attempting to resolve the host name autodiscover.windycitylawg
Host successfully resolved
Additional Details
IP(s) returned: 174.143.147.71
Additional Details
A Web Exception occurred because an HTTP 404 - NotFound response was received from Unknown
Attempting to locate SRV record _autodiscover._tcp.windyci
The Autodiscover SRV record wasn't found in DNS.
---
ASKER
Hi Sunnyc7
Thanks for the info. I assume plesk means nowhere. Looks like there's not a wildcard version to resolve to, and not an SSL version. I'll be able to check on all this later today and get back to you here.
Thank lots for the insights and observations.
Mark
Thanks for the info. I assume plesk means nowhere. Looks like there's not a wildcard version to resolve to, and not an SSL version. I'll be able to check on all this later today and get back to you here.
Thank lots for the insights and observations.
Mark
plesk is the web based control panel which is used to administer the website.
In absence of proper records where you re-direct the following to appropriate places.
www
@
Go to your DNS settings and see where does the CNAME / A Records point to
You can copy paste the entries here.
thanks
In absence of proper records where you re-direct the following to appropriate places.
www
@
Go to your DNS settings and see where does the CNAME / A Records point to
You can copy paste the entries here.
thanks
Mark
hows this going ?
Let me know
hows this going ?
Let me know
ASKER
Hi Sunnc7
I'm waiting on from my client. Don't have their ISP's info yet to check the DNS settings. It is possible that it won't be until Monday until they get back to me. But I;ll follow up[ back here a soon as I can get in to check out.
Thanks for your follow up.
Mark
I'm waiting on from my client. Don't have their ISP's info yet to check the DNS settings. It is possible that it won't be until Monday until they get back to me. But I;ll follow up[ back here a soon as I can get in to check out.
Thanks for your follow up.
Mark
thats fine. have a good weekend
ASKER
An update.
I've been having trouble in getting a response from the ISP hosting their email. I'll escalate and heat it up now.
Thanks for your patience.
Mark
I've been having trouble in getting a response from the ISP hosting their email. I'll escalate and heat it up now.
Thanks for your patience.
Mark
thanks mark. no problem.
ASKER
Hi sunnyc7
At long last, the ISP has provided the dns settings, and here they are:
*.webmail.windycitylawgrou p.com. CNAME windycitylawgroup.com.
*.windycitylawgroup.com. CNAME windycitylawgroup.com.
ftp.windycitylawgroup.com. CNAME windycitylawgroup.com.
mail.windycitylawgroup.com . A 174.143.147.71
smtp2.windycitylawgroup.co m. A 174.143.148.17
webmail.windycitylawgroup. com. A 174.143.147.71
windycitylawgroup.com. NS ns1.mapletime.com.
windycitylawgroup.com. NS ns2.mapletime.com.
windycitylawgroup.com. A 174.143.147.71
windycitylawgroup.com. MX (10) windycitylawgroup.com.pri- mx.smtprou tes.com.
windycitylawgroup.com. MX (20) windycitylawgroup.com.bak- mx.smtprou tes.com.
windycitylawgroup.com. TXT v=spf1 a include:smtpout.com include:google.com include:cv.net include:verizon.net -all
www.windycitylawgroup.com. A 174.143.147.71
I hope this will suffice from the ISP. Please advise of anything else we need.
Thanks
Mark
At long last, the ISP has provided the dns settings, and here they are:
*.webmail.windycitylawgrou
*.windycitylawgroup.com. CNAME windycitylawgroup.com.
ftp.windycitylawgroup.com. CNAME windycitylawgroup.com.
mail.windycitylawgroup.com
smtp2.windycitylawgroup.co
webmail.windycitylawgroup.
windycitylawgroup.com. NS ns1.mapletime.com.
windycitylawgroup.com. NS ns2.mapletime.com.
windycitylawgroup.com. A 174.143.147.71
windycitylawgroup.com. MX (10) windycitylawgroup.com.pri-
windycitylawgroup.com. MX (20) windycitylawgroup.com.bak-
windycitylawgroup.com. TXT v=spf1 a include:smtpout.com include:google.com include:cv.net include:verizon.net -all
www.windycitylawgroup.com. A 174.143.147.71
I hope this will suffice from the ISP. Please advise of anything else we need.
Thanks
Mark
ASKER
Hi Sunnyc7,
I do greatly appreciate your efforts, and hope the info I've provided above is satisfactory.
Do you need anything else now?
Please advise, and I'll act accordingly.
Thanks
Mark
I do greatly appreciate your efforts, and hope the info I've provided above is satisfactory.
Do you need anything else now?
Please advise, and I'll act accordingly.
Thanks
Mark
Mark
Give me sometime to figure this out. Sorry for not responding earlier..
Give me sometime to figure this out. Sorry for not responding earlier..
Mark
did you create SRV records as per my post http:#33169981
Also
Can you ask your DNS guys to change your SPF records to this:
v=spf1 MX:windycitylawgroup.com include:mail.windycitylawg roup.com ~all
did you create SRV records as per my post http:#33169981
Also
Can you ask your DNS guys to change your SPF records to this:
v=spf1 MX:windycitylawgroup.com include:mail.windycitylawg
ASKER
Hi Sunnyc7
Thanks for the posts.
I was treading water waiting for the info from ISP. But I'll make moves to update the SRV, tomorrow when I'm at the server, and request the SPF record be changed per your post.
I'll let you know when it's done.
Thanks for checking in and reengaging (really)
Mark
Thanks for the posts.
I was treading water waiting for the info from ISP. But I'll make moves to update the SRV, tomorrow when I'm at the server, and request the SPF record be changed per your post.
I'll let you know when it's done.
Thanks for checking in and reengaging (really)
Mark
Mark
I am here -- if I am not responding then usually I am pulled into some other case @ EE.
Drop me a line - I get an alert and i will reply back.
if I am inactive - just drop a hello @ in this case and I will reply.
thanks for your patience once again :-)
I am here -- if I am not responding then usually I am pulled into some other case @ EE.
Drop me a line - I get an alert and i will reply back.
if I am inactive - just drop a hello @ in this case and I will reply.
thanks for your patience once again :-)
ASKER
Hi
Had to take my eye off the ball today with another uber emergency.
In the mean time, I received this from the ISP after requesting the SPF changes. If this isn't sufficient, Is there anything I you can suggest that I can say to get the exact changes done that we need?
Will follow back with this later this evening.
Thanks
Mark.
Had to take my eye off the ball today with another uber emergency.
In the mean time, I received this from the ISP after requesting the SPF changes. If this isn't sufficient, Is there anything I you can suggest that I can say to get the exact changes done that we need?
Will follow back with this later this evening.
Thanks
Mark.
let me know what you received from ISP ?
ASKER
Whoops
Here goes
The 'a' part of the current record already covers mail.windycitylawgroup.com , but I added 'mx' and changed '-all' to '~all', which probably is the main change you need for now.
Thanks
Mark
Here goes
The 'a' part of the current record already covers mail.windycitylawgroup.com
Thanks
Mark
ASKER
The root problem and disabler was the strange network arrangement in the office where this is installed, which in SBS 2008 would not tolerate a shared network. The customer has accepted the mild inconvenience of accepting the warning.
Thanks for your efforts.
Thanks for your efforts.