Can't access Dell iDRAC6 Express

NRTCF
NRTCF used Ask the Experts™
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Here's what I've done so far on my new Dell T710 (in addition to configuring RAID and installing SBS 2008 R2 x64):

1. Ctrl+E on boot. Under 'Lan Parameters' it picked up DHCP, so I know it's using NIC #1. I set it to static and gave it 192.168.1.123. I left it on 'Shared' configuration.

2. Saved changes, booted into OS.

3. Installed DRAC Tools from the Dell DVD.

4. From IE, tried to access https://192.168.1.123 from two different computers on the LAN. IE goes nowhere. Can't ping it, either (but maybe that's normal).

I've changed the DRAC IP a few times, but I can never access the web interface.

I've read through the docs but I MUST be missing something.

Do I have to flip a switch in the hardware? Connect some cable? Change some setting in the DRAC management? Any clues?

Many thanks!
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PowerEdgeTechIT Consultant
Top Expert 2010

Commented:
Try configuring it using RACADM commands.  From Windows Command Prompt (you have installed OpenManage Server Administrator, right?), type in the following commands:

RACADM RACRESETCFG

after this completes (about 5 minutes), then type in the following to set it:

RACADM SETNICCFG IPADDRESS SUBNETMASK GATEWAY

Author

Commented:
The command prompt says that command doesn't exist. But I noticed when installing the OpenManage Server Administrator it said it couldn't install the Remote Control components because something else for that was already installed (DRAC Tools, probably). So I uninstalled DRAC Tools and then installed ALL the OpenManage Server Administrator components, but that command still doesn't exist according to Windows.
PowerEdgeTechIT Consultant
Top Expert 2010

Commented:
The Remote Control components doesn't have anything to do with the DRAC.  Installing OMSA loads all the drivers (including the RACADM package) for the DRAC, so installing OMSA will be required to use the command line.  My experience is mostly with the DRAC 4, but I was sure the iDRAC used the same package - does it recognize RACADM at all?  Do you have any PCI devices showing as Unknown in Device Manager?  You might consider a call to Dell's support if OMSA is installed and RACADM is not recognized.
Commented:
Called Dell. RACADM doesn't work with iDRAC6. I was able to access the web interface from Google Chrome from a different server.
I have a very similar situation. I cannot connect to the web interface of the idrac6 express on server 2008. I can reach the idrac6 web interface from any workstation on the entwork, but not from a web interface on the server itself. I would like to know why I cannot reach the idrac web interface from the server, but can from a workstation on the network.
PowerEdgeTechIT Consultant
Top Expert 2010

Commented:
Then I might recommend asking an official question or calling Dell.  (BTW ... RACADM is supported on the iDRAC6, but maybe just not with Express.)

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