troubleshooting Question

Formatting a Western Digital Passport without the VCD or 'Smartware'

Avatar of E-pro
E-proFlag for Australia asked on
Storage HardwareSystem UtilitiesWestern Digital
3 Comments1 Solution1604 ViewsLast Modified:

I'm working on this while I write so I will be posting updates as I progress.  I would appreciate input or advice along the way as my last few attempts have been unsuccessful.

I just recently purchased two WD 750GB (690GB) drives (one for a Mac the other for a PC) and found that they contain WD 'smartware' built into the firmware.  I would like to reformat them to stop WD junkware loading in Windows and to get my data back.

I thought it would be simple and loaded GParted, but it didn't detect the drive.  

I managed to quick format the drive by booting to a WinXP cd on my laptop, which identified the WD Passport as it's C:\ and proceeded to format it successfully.  I then loaded Partition Magic (or Pro... ) and it came up with an MBR error for the drive.  I got an error when I tried to rebuild the partition, and when I clicked, 'activate' or something (I wasn't keeping notes) the firware was reloaded and both the VCD and Passport appears in Windows.

I'm running another format via the WinXP cd and it should complete within the next hour or 90 minutes.  After that, I will try using GParted to partition the drive.

Does anyone have any ideas should this fail?
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 3 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros