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troubleshooting Question

kaspersky administration kit problem

Avatar of ashraf2002
ashraf2002 asked on
Anti-Virus Apps
1 Comment1 Solution1634 ViewsLast Modified:
After I install the administration kit, then we can't download the update to the repositories and we can't update the kaspersky alone,  and there is a message
appear  (

Severity:                       Error
Application:                  Kaspersky Administration Kit
Version number:                        8.0.2048
Task name:                   Download updates to repository
Computer:                     Administration Server <OIL-38EAA4F40E4>
Group:              Managed computers
Time:                Tuesday, July 06, 2010 12:04:30 PM
Description:                  Update source not found. This error usually occurs when a connection is bad or unstable, or if network connection settings are incorrect. Recommendations: to troubleshoot this problem, make sure the network connection settings, update source availability, and the update source list are all correct. Then run Updater again. If the error occurs again, send the Updater trace to Technical Support to clarify the problem.).

This problem is appear at two customers yesterday and I'm sure there is an internet in all pc's and the network is work properly.
Please advise us ASAP.
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