troubleshooting Question

PDF files very slow to print with roaming profile user.

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dnassarFlag for United States of America asked on
Printers and ScannersAdobe AcrobatSecurity
10 Comments1 Solution794 ViewsLast Modified:
I have a roaming profile user that is having problems printing pdf files. It takes a long time for the print driver to come up.
I have changed out three workstations and the problem follows with the profile. He can print fine with any other application such as Microsoft Office 2007. The workstations are up to date with patches, WinXP pro.
Software on workstations:
Adobe 9.0
Microsoft Office 2007
Quickbooks 2010
ACT 2010
WinXP pro
HP 3015 printer, also Konica Minolta C353 network printer, HP Officejet 6500 (all printers behave same way)

I have given full security on all the programs that the user uses.
Have tried reinstalling adobe, all patches in all programs are up to date, reinstalled the printers.
Called Adobe support and tried changes in configuration to driver....print to image, cleaned out temp folder....

Have a feeling it's probably something simple but need help!!!
Any suggestions would be greatly appreciated.

GlendaTucker
ASKER CERTIFIED SOLUTION
leakim971
Multitechnician
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