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New user able to send but not able to receive email

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Last Modified: 2012-05-09
Please help. I just setup a new user in AD and Exchange 2007. Everything is normal like other users I setup before, user is able to send out emails. But we people reply to his e-mail address they will get the following error message.

 Delivery to the following recipient failed permanently:

    sams@xxx.net

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 <sams@xxx.net>: Recipient address rejected: User unknown (state 14).

*** I remember we had a user used this e-mail address before, but the account already removed.
I tried to removed and recreated sam's account same problem. Please help.
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Commented:
Jakirkhan, we are not using POP3, we are using Exchange, and user have no problem connected to mail server.
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Commented:
This user able to send and receive e-mial internal and able to send e-mails outside. Just when people reply to him from outside they will get the error message.
In proprities it shows sams@xxx.net, same email address when people reply back to him.
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CERTIFIED EXPERT
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Commented:
How did you solve it ?
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