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DL mail routing to external contacts

suelizy
suelizy asked
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Last Modified: 2013-11-30
We have a DL with an external contact in it.
If I send mail to the DL, the external contact never receives it and I never get an ndr back.  When I look at the tracking on my ironport servers, it shows the external contacts domain receives the mail.  They say that they never receive it.  If I send mail directly to that same external contact, they do receive it.
Thanks for any help!
Susan
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Commented:
It sounds likely that your email to the distribution list is being filtered on the other end  by spm/virus checking. See if the external recipient can have the spam/virus logs checked for the email.
Commented:
This one is on us!
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