troubleshooting Question

Unable to modify/take ownership of a file

Avatar of dkadlac
dkadlac asked on
Windows Server 2003
16 Comments1 Solution1198 ViewsLast Modified:
We have a windows 2003 server that is on a domain. We have a file that was created by windows update, under c:\winnt\softwaredistribution\datastore\logs\edbtmp.log. We are getting errors in our event log because the file cannot be deleted, access is denied.

I am logged into the server under the domain administrator. When I view the security settings, both Add and Remove are greyed out. When I view advanced, Add and Remove are still greyed out and I can only click on View. When I click on the Owner tab, it says "You only have permission to view the current owner on edbtmp.log". The existing owner is servername\Administrators. I am unable to take ownership of the file when I am logged in as the domain administrator or as the local administrator. I even tried changed the owner of the parent folder and tried to set permissions on the child nodes, but that was denied.

I have tried using the takeown command, tried using subinacl, and tried icacls, but nothing is letting me change the permissions of this file or take ownership. We had this same problem with some other non system files, and had to eventually log in as a obscure domain account that supposedly ended up having permissions.

The strange thing is that servername\administrators has full rights, according to the security tab and when viewing icacls on that file. I have never seen this before and not sure what would be causing it.
ASKER CERTIFIED SOLUTION
Justin Owens
ITIL Problem Manager

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 16 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 16 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros