CFH001
asked on
Window 7 HP printer driver problem
Windows 7 driver for HP printer does not allow me to add the envelop feeder - does anyone have a solution or know of a work around?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Same issue for HP p4015tn, HP 4250tn, and HP4100
Try Vista drivers (compatibility mode)...
Otherwise ,I would suggest that you contact HP for further assistance.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&dlc=en&cc=us
Is this x64 or x32 OS ?
Did you connect the feeder prior to installing drivers?
Otherwise ,I would suggest that you contact HP for further assistance.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&dlc=en&cc=us
Is this x64 or x32 OS ?
Did you connect the feeder prior to installing drivers?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Where are you looking to add the envelope feeder? It can't be done from Printing Preferences but needs to be done under one of the tabs in printer Properties.
ASKER
When utilizing the Windows 7 provided driver, The envelop feeder is not an installable option listed in the Device Settings tab in the printer Properties, which is where you would normally do this. These are 32 bit systems and the feeder was attached prior to loading.
The Universal Driver IS the way to go and this has solved my problem. Thank you Mattvmotas and Cyberlex (the link was helpful)
The Universal Driver IS the way to go and this has solved my problem. Thank you Mattvmotas and Cyberlex (the link was helpful)
OS ?