troubleshooting Question

How to do a low level copy

Avatar of Sean Meyer
Sean MeyerFlag for United States of America asked on
Disaster RecoveryComponentsStorage
7 Comments5 Solutions797 ViewsLast Modified:
Ok I sent out a hard drive for data recovery as it was saying space: 0 of 0 free , 0 of 0 used.  I was unable to browse the data while the drive was connected using USB device.
The back up company said they were able to do a low level copy to move the data to an external drive and then browse the data.

What did they do and with what? (looking for possible answers)
ASKER CERTIFIED SOLUTION
bmsjeff

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