troubleshooting Question

How to do a low level copy

Avatar of Sean Meyer
Sean MeyerFlag for United States of America asked on
Disaster RecoveryComponentsStorage
7 Comments5 Solutions797 ViewsLast Modified:
Ok I sent out a hard drive for data recovery as it was saying space: 0 of 0 free , 0 of 0 used.  I was unable to browse the data while the drive was connected using USB device.
The back up company said they were able to do a low level copy to move the data to an external drive and then browse the data.

What did they do and with what? (looking for possible answers)

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 5 Answers and 7 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 5 Answers and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros