Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Troubleshooting
Research
Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

Multiple Concurrent User Sessions On Citrix XenApp

Avatar of jason2302
jason2302 asked on
Citrix
8 Comments1 Solution19270 ViewsLast Modified:
Hi,
have recently setup citrix Xenapp v6 on two win2k8 R2 servers (load balanced). Users in the office access applications using the online plugin (formely PN Agent). Remote access is through secure gateway using the web plugin. I have set policies to allow 1 concurrent session (for licensing reasons). I am finding that randomly users are getting the message that they have exceeded their concurrent session limit meaning that citrix is trying to open a new user session rather than connect them to existing or disconnected sessions. Can anyone advise why this is happening? Why does citrix try to open a new user session when one already exists? Perhaps advise some recommended policies to avoid this happening (session reliability, etc, etc).
This is a major support issue as it requires the administrator (me) to manually clear their existing (orphaned) sessions.
I setup one user remotely for access through the secure gateway. Everytime he launched a new app it tried to open a new session. This doesn't happen on my test machine. I suspect this issue is possibly 'cookie' related?

Any help greatly appreciated.....
ASKER CERTIFIED SOLUTION
Avatar of basraj
Commented:
This problem has been solved!
Unlock 1 Answer and 8 Comments.
See Answers