troubleshooting Question

outlook 2007 keeps faulting in module msoert2.dll

Avatar of cckize
cckize asked on
OutlookWindows 7
7 Comments1 Solution697 ViewsLast Modified:

Issue Definition: Whenever a user tries to open outlook 2007 it crashes with following error:
Faulting application name: OUTLOOK.EXE, version: 12.0.6423.1000, time stamp: 0x49b08185
Faulting module name: MSOERT2.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda46
Exception code: 0xc0000005

Issue only with a single user.
OS: windows 7
Outlook 2007.

ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 19 seconds with 0 seconds of active time.  This session ended with a crash.
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 1 Answer and 7 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros